Bilingual Customer Support Specialist (ENG + SPA) (Fully Remote)

Partner Company; United States; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work setup

Career development opportunities

Job summary

Partner Company is seeking a fully remote customer support professional to serve transportation customers across the United States and Canada. You will help customers in English and Spanish, addressing questions, technical issues, and fleet management needs.

This full-time remote role offers growth opportunities, a collaborative team, and a chance to make a meaningful impact in a tech-driven environment.

Qualifications

• At least 1 year of customer support or sales experience with English-speaking customers.
• Fluency in English and Spanish with strong communication and problem-solving skills.
• Tech-savvy, adaptable and able to work remotely, including weekends.

Responsibilities

• Assist customers with questions, technical issues, and fleet management solutions.
• Troubleshoot issues and communicate clear guidance in both English and Spanish.
• Maintain a positive, customer-focused experience and document interactions using support tools.

Skills

Customer support

Sales experience

Bilingual English/Spanish

Job description

• Fully remote customer support role serving transportation customers across the US and Canada.
• Work with both English- and Spanish-speaking customers in a tech-driven environment.

What You'll Do:

• Assist customers with questions, technical issues, and fleet management solutions.
• Troubleshoot issues and communicate clear guidance in both English and Spanish.
• Maintain a positive, customer-focused experience and document interactions using support tools.

What We're Looking For:

• At least 1 year of customer support or sales experience with English-speaking customers.
• Fluency in English and Spanish with strong communication and problem-solving skills.
• Tech-savvy, adaptable, and comfortable working remotely, including weekends.

Benefits & Growth:

• Full-time remote position with work-from-home setup.
• Opportunity to develop skills and advance into higher-level responsibilities.
• Join a collaborative team focused on making a meaningful impact.

Partner Company

They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.