Remote Solutions Engineer - Enterprise Integrations & Demos

Embedded Shishya; United States; Remote; USD 100,000 - 160,000; Full time

Job summary

Sezzle is seeking a Solutions Engineer who combines technical depth with sales acumen to own merchant integrations from first sales conversation through live deployment. You will partner with Sales, Product, and Engineering to scope needs, design the integration that gets them there, and stay with them once live.

You will work with enterprise merchants and top platforms across web, mobile, and in-store, delivering tailored solutions and credible technical narratives.

Qualifications

• 4+ years in a customer-facing technical role (solutions engineering, sales engineering, implementation, solutions architecture, or technical account management).
• Experience with mobile SDK integrations on iOS and Android, guiding merchant mobile developers through implementation and debugging.
• Experience supporting enterprise merchants through complex, multi-stakeholder integrations with custom-built commerce stacks.
• Hands-on experience with REST APIs, webhooks, and reading API documentation critically.
• Working knowledge of web technologies: HTML, CSS, JavaScript.
• Familiarity with a major e-commerce platform (Shopify, BigCommerce, Magento, WooCommerce, Wix) and how payment methods integrate into it.
• Understanding of e-commerce workflows: cart, checkout, payment authorization and capture, refunds, shipping, and product management.
• Ability to explain technical concepts clearly to non-technical audiences and business context to engineers.
• Strong written communication and documentation skills.
• Ability to manage several merchant integrations at once in a fast-moving environment.
• Ability to read code in at least one language well enough to debug a merchant's implementation.
• Experience using AI tools for research, documentation, problem solving, and workflow automation.

Responsibilities

• Own technical discovery for prospective merchants: understand their stack, checkout flow, and constraints, then map to the right Sezzle integration path.
• Lead product demos and technical presentations for merchant engineering and business stakeholders.
• Design integration solutions across our API, SDKs, and platform plugins (Shopify, BigCommerce, Magento, WooCommerce, Wix, and custom builds).
• Write technical proposals and complete RFP and security questionnaire responses.
• Support merchant mobile app integrations: SDK implementation, in‑app checkout, and native vs. webview handoff.
• Validate integrations in sandbox and production before launch, including checkout flow, widget and messaging placement, redirect and handoff behavior, and settlement.
• Troubleshoot live integration issues with Support and Engineering, and translate the technical narrative back to the merchant.
• Translate recurring merchant needs into product feedback and push for fixes that unblock revenue.
• Build and maintain integration documentation, runbooks, and internal enablement to scale without you in every call.
• Act as the trusted technical advisor for merchants post-launch, spotting optimization opportunities.

Skills

Solutions engineering

Mobile SDKs

REST APIs

Web technologies

Communication

AI tools

Education

Bachelor's degree in computer science or related field

Tools

Shopify

BigCommerce

Magento

WooCommerce

Wix

Job description

Sezzle is seeking a Solutions Engineer who combines technical depth with sales acumen to own merchant integrations from first sales conversation through live deployment. You will partner with Sales, Product, and Engineering to scope needs, design the integration that gets them there, and stay with them once live.

You will work with enterprise merchants and top platforms across web, mobile, and in-store, delivering tailored solutions and credible technical narratives.