Remote Solutions Engineer, Enterprise — US West

Kentik; United States; Remote; USD 140,000 - 175,000; Full time

Job summary

Kentik is hiring a Solutions Engineer to support our growing sales team and bring the Kentik solution to market. This role offers remote work with travel and a strong emphasis on technical leadership across product demonstrations, POCs, and customer onboarding.

You will collaborate with sales, product, and customer success to ensure successful deployments and customer satisfaction while shaping product feedback and roadmap.

Qualifications

• 5+ years in a high tech sales/solutions engineering or network engineering role.
• Must be located on the U.S. West Coast.
• Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives.
• Experience managing Cisco/Juniper routers and your own Linux servers.
• Strong understanding of network protocols (DNS, BGP, NetFlow, TCP/IP, HTTP, SNMP) and their use for infrastructure design and operations.
• Programming proficiency in a scripting language.
• Understanding of DDoS attacks and basic mitigation methods.

Responsibilities

• Manage all technical aspects of the sales process including product demonstration, proof of concept, customer on-boarding, and feature requests.
• Respond to RFIs, RFPs, and RFQs.
• Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities.
• Champions of listening to customer requirements to channel product feedback and feature requests to the product management organization.
• In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems.
• Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives.
• Attend trade shows, conferences, and meetups.
• Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers.

Skills

5+ years experience

West Coast location

Technical communication

Communication skills

Router management

Linux servers

Network protocols

Scripting

DDoS mitigation

Tools

Linux

Job description

Kentik is hiring a Solutions Engineer to support our growing sales team and bring the Kentik solution to market. This role offers remote work with travel and a strong emphasis on technical leadership across product demonstrations, POCs, and customer onboarding.

You will collaborate with sales, product, and customer success to ensure successful deployments and customer satisfaction while shaping product feedback and roadmap.