Remote Solution Architect - Healthcare SaaS & Sales

Kipu Health, LLC; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Disability Insurance

Life Insurance

Parental Leave

401(k) with Company Match

11 paid holidays

Expandable PTO

Job summary

Kipu Health, LLC is seeking a Solution Architect for a remote US role. You will work with Account Executives across major domain areas (RCM, Compliance/GRC, EMR, CRM) and minor domains, leading discovery, crafting tailored demonstrations, and guiding technical questions through the sales cycle.

You will collaborate with Implementation and Customer Success, support RFPs and security questionnaires, and travel up to 25% as needed.

Qualifications

• 2+ years of experience in Sales Engineering, Solutions Consulting, or specialist sales support within healthcare SaaS; behavioral health technology strongly preferred.
• Demonstrated product depth in at least one platform domain (RCM, Compliance/GRC, EMR, or CRM/Alumni Engagement), with working knowledge of a second domain.
• Comfortable presenting live, technical, and consultative demonstrations to a range of audiences, from clinical and billing end users to technical and executive buyers.
• Working understanding of APIs, system integrations, and data flows; familiarity with healthcare interoperability standards (HL7, FHIR) is a plus.
• Business acumen sufficient to discuss revenue cycle, compliance, or clinical outcomes credibly with financial, operational, and clinical leaders.
• Experience supporting deal advancement as part of a team-selling motion; familiarity with the Challenger Sales methodology is a plus.
• Experience or familiarity with the Addiction Treatment and Behavioral Health industry strongly preferred; familiarity with AveaOffice, Kipu EMR, or other behavioral health platforms considered an asset.
• Comfortable using AI tools to drive personal productivity and able to speak to the efficiency gains and measurable impact AI can create within a customer’s own environment.
• Proficiency with Microsoft Office Suite, Salesforce, and standard sales enablement tools; Bachelor’s degree or equivalent experience; willingness to travel up to 25%.

Responsibilities

• Serve as the primary technical and domain resource supporting Account Executives through the full sales cycle, in your assigned major domain and at least one minor domain.
• Lead consultative discovery and workflow analysis with prospects and clients at all levels (end user, director, C-suite) to uncover pain points and translate insights into tailored value propositions.
• Deliver compelling, customized product demonstrations - live and via maintained demo environments, scripts, and playbooks - connecting Kipu's platform to measurable outcomes.
• Act as the first line of defense on technical, integration/API, and compliance/regulatory questions raised during the sales cycle, reducing hand-offs to Product and Engineering and improving deal velocity.
• Support deal advancement alongside Account Executives across your domain(s), including cross-sell opportunities within Kipu's existing customer base.
• Support RFP responses, security questionnaires, and requirements documentation within your domain(s) of expertise, partnering with Engineering and Product on sign-off where needed.
• Maintain and grow expertise in your major domain while building working knowledge in your minor domain, participating in ongoing enablement led by the VP of Sales Engineering & Solution Architecture.
• Partner with Implementation and Customer Success to ensure a seamless technical and domain hand-off from sale to onboarding.
• Capture field and market insight to inform Kipu's product roadmap and sales enablement content, and use AI tools day-to-day to prepare for discovery and tailor demonstrations.

Skills

Sales Engineering

Solutions Consulting

Healthcare SaaS

Behavioral Health

Presentation Skills

Team Selling

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Salesforce

Sales enablement tools

Job description

Kipu Health, LLC is seeking a Solution Architect for a remote US role. You will work with Account Executives across major domain areas (RCM, Compliance/GRC, EMR, CRM) and minor domains, leading discovery, crafting tailored demonstrations, and guiding technical questions through the sales cycle.

You will collaborate with Implementation and Customer Success, support RFPs and security questionnaires, and travel up to 25% as needed.