Remote Solutions Engineer - Data Integrations

c968050c-15a9-468b-acaf-b26b765aff76; Springfield (IL); Remoto; USD 85.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401k matching

Internet/cell phone subsidy

Generous PTO + holidays honoring yourc

Half Day Summer Fridays

Descrizione del lavoro

Foureyes is hiring a Solutions Engineer to bridge Sales, Product, Implementation, and Support. You will scope customer use cases, validate technically, and ensure successful implementation of Connect data integrations and warehousing.

The role involves pre-sales design, onboarding ownership, and cross-functional collaboration to align technical scope with customer goals, negotiating SOWs, and maintaining documentation.

Competenze

• 2+ years of experience in Solutions Engineering, Sales Engineering, or Technical Consulting.
• Experience with SaaS data integration, APIs, workflow automation (N8N, Zapier, Make), and cloud data warehousing.
• Strong understanding of data structures, ETL processes, and customer data systems (CRM, DMS, website, inventory).
• Excellent problem-solving, project management, and client communication skills.

Mansioni

• Partner with Sales to identify customer-specific use cases and technical requirements.
• Lead product demonstrations for prospective customers, talking through how Foureyes Connect can help solve their problems
• Participate in discovery sessions to assess system environments and data sources.
• Document technical architectures and workflows as needed to define unique customer data architectures relevant to Connect.
• Support preparation of technical documentation and draft Statements of Work (SOWs).
• Serve as the technical owner for customer onboarding, responsible for successful delivery of integrations and automations including CRM, DMS, data warehouse, and automated flow design, and others.
• Build or oversee execution of Connect functionality and ensure build out meets customer use cases.
• Oversee design of workflow automations using N8N or similar technologies.
• Ensure accurate and timely setup of data pipelines, mapping, and warehouse connectivity.
• Collaborate with Data Science and Engineering to validate data ingestion, schema alignment, and warehouse flow.
• Troubleshoot and resolve technical issues during onboarding and maintain proper documentation of integration details.
• Work with Sales to ensure accurate technical scope and expectations are set during the sales process.
• Partner with Product and Customer Success to ensure solutions are implemented effectively and meet customer goals.
• Communicate technical feedback and customer insights to the Product and Engineering teams.
• Contribute to continuous improvement of Connect's data integration and warehousing framework by providing customer and personal feedback.
• Maintain detailed notes on customer use cases and tech stack during the sales process.
• Own technical documentation, playbooks, and reusable templates for flows and use cases.
• Train Customer Success and Support on customer use cases and data flow structure.
• Support the Director in defining and tracking team KPIs and technical standards.

Conoscenze

Problem solving

Project management

Client communication

Strumenti

SaaS data integration

APIs

Workflow automation

Cloud data warehousing

Descrizione del lavoro

Foureyes is hiring a Solutions Engineer to bridge Sales, Product, Implementation, and Support. You will scope customer use cases, validate technically, and ensure successful implementation of Connect data integrations and warehousing.

The role involves pre-sales design, onboarding ownership, and cross-functional collaboration to align technical scope with customer goals, negotiating SOWs, and maintaining documentation.