Remote Solutions Engineer - Aviation Pre-Sales & Demos

Portside, Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully remote work

Generous time off policy

Professional development

Job summary

Portside is seeking a Solutions Engineer to be the technical backbone of our pre-sales process, partnering with Sales Executives to translate aviation operator challenges into tailored product demonstrations. You will lead discovery, drive proofs of concept, and act as the technical voice of the customer throughout the sales cycle.

This hands-on, customer-facing role requires strong presentation skills, a consultative discovery approach, and the ability to translate complex product capabilities

Qualifications

• Bachelor's degree in a technical field (Computer Science, Engineering, IT) or equivalent practical experience preferred.
• Minimum of 2 years of experience in a Solutions Engineer, Sales Engineer, Technical Account Manager, or similar pre-sales/customer-facing technical role (SaaS experience strongly preferred).
• Strong presentation and communication skills, with the ability to present to technical and non-technical stakeholders, including executives.
• Ability to quickly learn complex products and translate technical concepts into clear business value.
• Working knowledge of APIs, integrations, and basic web/cloud architecture concepts.
• Experience with CRM tools (e.g., Salesforce) and demo/POC environments.
• Comfortable working cross-functionally with Sales, Product, Engineering, and Customer Success.
• Strong problem-solving skills and a consultative, curious approach to discovery.

Responsibilities

• Partner with Sales Executives throughout the sales cycle to understand prospect needs, pain points, and technical requirements.
• Design and deliver tailored product demos that map Portside's platform capabilities to each prospect's specific use case.
• Lead technical discovery calls to uncover requirements, integration needs, and success criteria.
• Own and drive proof-of-concept engagements and pilots, coordinating internal resources as needed.
• Respond to RFPs/RFIs and technical questionnaires with accurate, well-articulated answers.
• Build and maintain demo environments, sandboxes, and POC instances.
• Address technical objections and articulate competitive differentiation.
• Assist with integration and API discussions with prospects' technical teams.
• Serve as the technical voice of the customer, relaying product feedback and feature requests to Product and Engineering.
• Develop and maintain demo scripts, sales enablement content, and technical collateral (one-pagers, architecture diagrams, FAQs).
• Stay current on product releases, roadmap, and aviation industry trends to keep demos and messaging fresh.
• Support onboarding and training of new Sales Executives on product positioning and demo delivery.

Skills

Presentation skills

Technical communication

Cross-functional collaboration

Problem solving

Self-motivated

Education

Bachelor's degree in technical field

Equivalent practical experience

Tools

Salesforce

Demo environments

APIs

CRM tools

Job description

Portside is seeking a Solutions Engineer to be the technical backbone of our pre-sales process, partnering with Sales Executives to translate aviation operator challenges into tailored product demonstrations. You will lead discovery, drive proofs of concept, and act as the technical voice of the customer throughout the sales cycle.

This hands-on, customer-facing role requires strong presentation skills, a consultative discovery approach, and the ability to translate complex product capabilities