Remote Solutions Consultant - Healthcare EdTech & Training

Ascend Learning; Northern (KY); Hybrid; USD 63,000 - 91,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and parental leave

Employee assistance program

Headspace and Airvet wellness programs

Charitable matching program

Job summary

Ascend Learning seeks a Solutions Consultant to educate clients on our digital platforms with integrated assessment and e-learning tools. You will build quality relationships with schools, colleges, and training centers across private, state, and local academies.

The role is remote in the United States with up to 25% travel, and involves leading product demonstrations, webinars, training, and collaboration with Sales and Product teams to align on client needs.

Qualifications

• Associate or Bachelor's degree in related field preferred; High School Diploma or equivalency required
• 5+ years of experience as a member of a fire department or EMS/EMT service with current certifications or licensure
• 2+ years' experience teaching Fire Fighting or EMS/EMT classes preferred
• Strong technical skills, with experience in software training and/or documentation, particularly with Learning Management Systems, a plus
• Exceptional leadership, communication, organization and presentation abilities
• Excellent time management and problem-solving competencies
• Successful history of driving change through persuasive presentations, both individually and to large audiences
• Ability to travel up to 25%

Responsibilities

• Drive client value by leading digital product demonstrations, service offerings, and innovative technologies for instructors, faculty, educators, and/or assigned personnel
• Host customer education webinars, and consult on best practices for the Public Safety Group's (PSG) product application and implementation
• Enhance internal training by developing technical documentation and resources, delivering remote or on-site training, and fostering a client success culture through feedback
• Collaborate with Sales, Marketing, and Product teams providing customer feedback to refine products and services. Provide technical support and troubleshooting for accounts, and engage with customer advisory councils and industry events and conferences to stay connected with client needs and market trends.

Skills

Education & Training

Public Speaking

Leadership

Project Coordination

Education

Bachelor's degree

Associate's degree

Tools

Learning Management Systems

Job description

Ascend Learning seeks a Solutions Consultant to educate clients on our digital platforms with integrated assessment and e-learning tools. You will build quality relationships with schools, colleges, and training centers across private, state, and local academies.

The role is remote in the United States with up to 25% travel, and involves leading product demonstrations, webinars, training, and collaboration with Sales and Product teams to align on client needs.