Remote Clinical Solutions Consultant

EnsoData; Madison (WI); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Stock options

Health insurance

Paid time off

401k

Job summary

EnsoData is seeking a Clinical Solutions Specialist to join our team in a hybrid or remote capacity. You will serve as a clinical SME and partner with Sales AEs to deliver high-quality product demonstrations, clinical training, and ongoing solution support to healthcare customers.

Responsibilities include conducting onboarding, developing enablement materials, and providing post-implementation guidance, while collaborating cross-functionally to inform product improvements and ensure compliance

Qualifications

• Bachelor's degree in a clinical, scientific, or healthcare-related field or equivalent work experience.
• 3+ years of relevant clinical, clinical support, clinical applications, or healthcare technology experience.
• RPSGT Certification (required).
• Hands-on experience working with clinicians in a hospital, health system, or clinical practice environment.
• Experience delivering clinical training, product demonstrations, or workflow education to healthcare audiences.
• Experience supporting sales teams or working in a pre-sales, post-sales, or customer success capacity preferred.

Responsibilities

• Deliver clinically accurate product demonstrations to prospective customers in partnership with Sales Account Executives.
• Support the sales cycle by addressing clinical workflows, use cases, and outcomes-related questions from clinicians and administrators.
• Conduct clinical onboarding and training sessions (virtual and in-person) for new customers, tailored to specific clinical roles and workflows.
• Develop and refine clinical training materials, best practices, and enablement resources with Product, Customer Success, and Marketing.
• Provide ongoing clinical guidance, workflow optimization recommendations, and product usage insights post-implementation.
• Participate in customer check-ins, QBRs, and feedback loops to capture clinical insights and inform product improvements.
• Act as the voice of the clinician internally, providing feedback to Product and Engineering on usability and feature needs.
• Train Sales, Customer Success, and other teams on clinical use cases and product updates.
• Ensure activities align with regulatory, compliance, and quality requirements for medical devices and SaMD.

Skills

Clinical demonstrations

Training delivery

Sales collaboration

Healthcare technology

Education

Bachelor's degree in clinical/healthcare field

RPSGT Certification

Job description

EnsoData is seeking a Clinical Solutions Specialist to join our team in a hybrid or remote capacity. You will serve as a clinical SME and partner with Sales AEs to deliver high-quality product demonstrations, clinical training, and ongoing solution support to healthcare customers.

Responsibilities include conducting onboarding, developing enablement materials, and providing post-implementation guidance, while collaborating cross-functionally to inform product improvements and ensure compliance