Remote Solutions Architect: Loyalty & Growth Leader

Lever, Inc.; Nashville (TN); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Kobie is a values-led loyalty solutions provider with a remote-first culture and a flexible work environment. The SA role partners with Sales, Product, and Delivery to define end-to-end solutions, align client needs with platform capabilities, and guide project scope and costs.

Travel may be required; strong communication and stakeholder management are essential. The team emphasizes leadership at every level and aims to deliver measurable client outcomes through disciplined solutioning and

Qualifications

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment.
• Documents business requirements into BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable from discovery through delivery.
• Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams to confirm feasibility.
• Applies Agile/Scrum, waterfall, and iterative delivery methodologies to structure solution plans that fit each client\'s approach.
• Builds solution demos, proposals, and pitch materials that establish technical credibility in RFP, RFI, and upsell settings.
• Coordinates dependencies across marketing, data/analytics, and partner integration workstreams to keep multi-team solutions aligned.
• Identifies scope drift and delivery risk, translating findings into corrective action plans for delivery and client teams.

Responsibilities

• Owns Discovery to Define the Right Solution: Elicits and validates business requirements that align client objectives with platform capabilities.
• Delivers Solution Documentation: Creates and maintains BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable end-to-end.
• Manages Feasibility and Cost Alignment: Scopes standard engagements independently, coordinating COGS validation across delivery streams.
• Aligns Understanding Across Teams: Acts as the connective tissue between business, product, and technical teams.
• Serves as Product and Platform SME: Represents solution expertise in RFPs, RFIs, and upsell conversations.
• Translates Feedback into Product Direction: Channels client and market insight to shape platform roadmap decisions.
• Optimizes Sales Enablement: Builds demos, proposals, and pitch materials with technical credibility.
• Owns Solution Acceptance: Maintains design integrity from planning through launch and flags risks early.
• Presents Options and Guides Tradeoffs: Helps clients and teams weigh scope, cost, and feasibility tradeoffs.
• Coordinates Pre-Sales to Delivery Handoff: Translates solution intent to avoid rework.

Skills

Solutions architecture

Requirements analysis

Pre-sales

Agile methodologies

Stakeholder management

Tools

CDP tools

Campaign management platforms

RFP/RFI processes

Job description

Kobie is a values-led loyalty solutions provider with a remote-first culture and a flexible work environment. The SA role partners with Sales, Product, and Delivery to define end-to-end solutions, align client needs with platform capabilities, and guide project scope and costs.

Travel may be required; strong communication and stakeholder management are essential. The team emphasizes leadership at every level and aims to deliver measurable client outcomes through disciplined solutioning and