Remote Software Engineering Lead - APM & Observability

New Relic; Chicago (IL); On-site; USD 186,000 - 233,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Parental leave

Mental health benefits

401(k) with match

Flexible time-off

11 paid holidays

Volunteer time-off

Job summary

New Relic is seeking an experienced technology leader to guide and grow our global engineering team, driving the next generation of Application Performance Monitoring (APM) agents. You will lead distributed, self-directed teams to deliver high-impact software across customer environments and scale our platform for performance and reliability.

You will design how we collect and analyze data, coordinate across teams, and ensure execution in a fast-paced, remote-capable environment.

Qualifications

• 4+ years of experience leading people and teams.
• 10+ years of experience in Software Engineering.
• Proven track record of leading and scaling strong technical teams.
• Experience handling high performing self-directed remote teams.
• Capable of diving deep and understanding the technical implications and risks of a decision.
• Experience in a backend language like Java and Node.
• Experience with Data Analysis.
• Experience managing on-call rotations and 24/7 operations.
• The most successful managers here act with drive and urgency, yet always take the time to listen and to do the right thing.
• Able to handle a fast paced working environment.

Responsibilities

• Hands on with data analysis and technical problem solving
• Leverage open source tools like OpenTelemetry to acquire data
• Help design and build our APM agents that run in our customer environments and give engineers deep insight into application performance, and business line owners actionable intelligence on their business performance
• Build processes that ensure reliability, scalability, team growth and execution
• Work across teams to build engineering plans and execute, getting things done in a distributed, large-scale, and fast-growing environment

Skills

Lead teams

Software engineering

Remote team management

Backend Java/Node

Data analysis

On-call management

Distributed systems

Fast-paced environment

Job description

New Relic is seeking an experienced technology leader to guide and grow our global engineering team, driving the next generation of Application Performance Monitoring (APM) agents. You will lead distributed, self-directed teams to deliver high-impact software across customer environments and scale our platform for performance and reliability.

You will design how we collect and analyze data, coordinate across teams, and ensure execution in a fast-paced, remote-capable environment.