Senior Software Engineering Lead - Observability & APM

New Relic; Austin (TX); Hybrid; USD 186,000 - 233,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Parental leave

401(k) plan

Flexible time off

11 paid holidays

Job summary

New Relic is seeking an experienced technology leader to grow our global engineering team and advance the next generation of Application Performance Monitoring (APM). You will lead agent teams, design scalable systems, and deliver actionable insights for customers across distributed environments.

You will manage high-performing remote teams, drive technical excellence, and partner with cross-functional groups to execute in a fast-growing company.

Qualifications

• 4+ years of experience leading people and teams.
• 10+ years of experience in Software Engineering.
• Proven track record of leading and scaling strong technical teams.
• Experience handling high performing self-directed remote teams.
• Capable of diving deep and understanding the technical implications and risks of a decision.
• Experience in a backend language like Java and Node.
• Experience with Data Analysis.
• Experience managing on-call rotations and 24/7 operations.
• The most successful managers here act with drive and urgency, yet always take the time to listen and to do the right thing.
• Able to handle a fast paced working environment.

Responsibilities

• Hands on with data analysis and technical problem solving
• Leverage open source tools like OpenTelemetry to acquire data
• Help design and build our APM agents that run in our customer environments and give engineers deep insight into application performance, and business line owners actionable intelligence on their business performance
• Build processes that ensure reliability, scalability, team growth and execution
• Work across teams to build engineering plans and execute, getting things done in a distributed, large-scale, and fast-growing environment

Skills

Team leadership

Data analysis

Remote team management

Backend development

Distributed systems

Tools

OpenTelemetry

Job description

New Relic is seeking an experienced technology leader to grow our global engineering team and advance the next generation of Application Performance Monitoring (APM). You will lead agent teams, design scalable systems, and deliver actionable insights for customers across distributed environments.

You will manage high-performing remote teams, drive technical excellence, and partner with cross-functional groups to execute in a fast-growing company.