Remote Software Configuration Engineer – SaaS Release Ops

Jobot; Austin (TX); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Dental insurance

Vision insurance

401(k) with company contribution

Life insurance

Disability insurance

EAP

Wellness resources

Job summary

Jobot is seeking a detail-oriented Software Configuration Specialist to join its Technology team. The role focuses on configuring and maintaining software environments, baselines, and release documentation across development, testing, staging, and production.

You will collaborate with Engineering, QA, DevOps, Product, and Customer Support to ensure accurate, traceable configurations and smooth deployments. The position emphasizes multi-tenant SaaS environments, security, and change-management

Qualifications

• 2+ years of experience in software configuration, systems support, or related technical roles.
• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
• Experience in software development or SaaS environment.
• Familiarity with version control tools such as Git.
• Understanding of structured software release and deployment processes.
• Experience with configuration and environment management.
• Exposure to embedded or real-time systems.
• Experience supporting enterprise, on-premises, SaaS, or hybrid environments.
• Strong troubleshooting and problem-solving abilities.
• Excellent attention to detail.

Responsibilities

• Configure and maintain software applications, environments, and system settings.
• Manage configuration baselines across development, testing, staging, and production environments.
• Ensure configuration changes are accurate, documented, traceable, and properly approved.
• Support software releases, builds, and deployment activities.
• Maintain configuration records, versioning, and release documentation.
• Partner with Software Engineering and QA to ensure consistency across builds and environments.
• Develop and maintain SOPs, configuration documentation, and technical runbooks.
• Support multi-tenant SaaS environments, including feature flags and application settings.
• Assist with CI/CD pipelines and automated deployments.
• Maintain configuration matrices and traceability across embedded systems.
• Troubleshoot configuration-related issues across multiple environments.
• Participate in root cause analysis and corrective actions.
• Support implementation and customer-facing teams with configuration issues.
• Identify opportunities to improve configuration management tools, automation, and processes.
• Ensure configuration practices align with internal security and change-management standards.

Skills

Software configuration

Release management

SaaS

DevOps

Embedded systems

Education

Bachelor's degree in CS/IS

Tools

Git

CI/CD

Kubernetes

Job description

Jobot is seeking a detail-oriented Software Configuration Specialist to join its Technology team. The role focuses on configuring and maintaining software environments, baselines, and release documentation across development, testing, staging, and production.

You will collaborate with Engineering, QA, DevOps, Product, and Customer Support to ensure accurate, traceable configurations and smooth deployments. The position emphasizes multi-tenant SaaS environments, security, and change-management