Configuration & Release Engineer (SaaS/Embedded)

Jobot

Chesapeake (VA)

On-site

USD 110,000 - 130,000

Full time

4 days ago
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Benefits offered by this job

Remote work option
Medical, dental, and vision plans
401(k) with company contribution
Company-paid life insurance
Short/long‑term disability coverage
Employee Assistance Program

Job summary

Jobot is seeking a detail‑oriented Configuration Specialist to join our Technology team. You will configure and maintain software applications and system settings across development, testing, and production environments, ensuring changes are documented and approved.

You’ll collaborate with Engineering, QA, DevOps, Product, and Customer Support teams to enable high‑quality software releases across SaaS and embedded environments and to pursue continuous improvement in configuration management.

Qualifications

  • 2+ years of experience in configuration, systems, or software support.
  • Bachelor’s degree in Computer Science, Information Systems, or a related field or equivalent experience.
  • Experience in a software development or SaaS environment.
  • Familiarity with version control systems (e.g., Git) and structured release processes.
  • Strong attention to detail and ability to manage multiple configurations.
  • Experience with embedded or real‑time systems and environment management.
  • Understanding of change control and deployment processes.
  • Experience supporting enterprise, on‑prem, or hybrid systems.
  • Ability to collaborate with technical and customer‑facing teams.

Responsibilities

  • Configure and maintain software applications and system settings across environments.
  • Manage configuration baselines across development, testing, and production environments.
  • Ensure all changes are accurate, documented, and approved.
  • Support software releases and deployment activities.
  • Maintain configuration records, versioning, and release documentation.
  • Partner with Engineering and QA to ensure consistency across builds.
  • Develop and maintain configuration documentation, SOPs, and runbooks.
  • Ensure alignment with internal standards, security requirements, and best practices.
  • Work with Software Engineering, QA, DevOps, Product, and Customer Support teams.
  • Support implementation teams with configuration troubleshooting.
  • Diagnose and resolve configuration‑related issues across environments.
  • Participate in root cause analysis and corrective actions.
  • Identify opportunities to improve tools, processes, and automation.
  • Contribute to enhancements in release and configuration management.
  • Configure multi‑tenant SaaS environments and manage feature flags/settings.
  • Support CI/CD pipelines and automated deployments.
  • Maintain configuration matrices and traceability across embedded systems.

Skills

2+ years experience in configuration,
Attention to detail
Collaboration with cross-functional
Documentation

Education

Bachelor’s degree in Computer Science or related field

Tools

Git
CI/CD pipelines
Kubernetes
MongoDB

Job description

Jobot is seeking a detail‑oriented Configuration Specialist to join our Technology team. You will configure and maintain software applications and system settings across development, testing, and production environments, ensuring changes are documented and approved.

You’ll collaborate with Engineering, QA, DevOps, Product, and Customer Support teams to enable high‑quality software releases across SaaS and embedded environments and to pursue continuous improvement in configuration management.

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