Remote Software Configuration & Release Specialist

Jobot; Atlanta (GA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

100% remote

Medical, dental, and vision insurance

401(k) with company contribution

Company-paid life insurance

Company-paid disability insurance

EAP

Flexible benefits

Job summary

Jobot is seeking a detail-oriented Software Configuration Specialist to join our Technology team. You’ll configure software applications, manage environments, and support releases across DevOps, QA, and Product in a remote setup.

You will work on CI/CD pipelines, multi-tenant SaaS environments, and embedded systems, collaborating with Engineering and Customer Support to ensure accurate, documented configurations and robust runbooks.

Qualifications

• 2+ years of experience in software configuration, systems support, release management, or related technical role.
• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
• Experience with software development or SaaS environment.
• Familiarity with version control tools such as Git.
• Understanding of structured software release and deployment processes.
• Experience with configuration and environment management.
• Exposure to embedded or real-time systems.
• Experience supporting enterprise, on-premises, SaaS, or hybrid environments.
• Strong troubleshooting and problem-solving abilities.
• Excellent attention to detail.

Responsibilities

• Configure and maintain software applications, environments, and system settings.
• Manage configuration baselines across development, testing, staging, and production environments.
• Ensure configuration changes are accurate, documented, traceable, and properly approved.
• Support software releases, builds, and deployment activities.
• Maintain configuration records, versioning, and release documentation.
• Partner with Software Engineering and QA to ensure consistency across builds and environments.
• Develop and maintain SOPs, configuration documentation, and technical runbooks.
• Support multi-tenant SaaS environments, including feature flags and application settings.
• Assist with CI/CD pipelines and automated deployments.
• Maintain configuration matrices and traceability across embedded systems.
• Troubleshoot configuration-related issues across multiple environments.
• Participate in root cause analysis and corrective actions.
• Support implementation and customer-facing teams with configuration issues.
• Identify opportunities to improve configuration management tools, automation, and processes.
• Ensure configuration practices align with security and change-management standards.

Skills

Git

DevOps

SaaS

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

MongoDB

AWS

Azure

PowerShell

Python

Bash

Job description

Jobot is seeking a detail-oriented Software Configuration Specialist to join our Technology team. You’ll configure software applications, manage environments, and support releases across DevOps, QA, and Product in a remote setup.

You will work on CI/CD pipelines, multi-tenant SaaS environments, and embedded systems, collaborating with Engineering and Customer Support to ensure accurate, documented configurations and robust runbooks.