Remote SME: Wholesale Trade & AI Benchmarking Expert

LILT (Production); United States; Remote; USD 69,000 - 124,000; Full time

Job summary

LILT is seeking experienced Wholesale Trade and Commercial Sales professionals to support a cutting-edge AI benchmarking project focused on Indian distribution, wholesale, and B2B commercial environments.

As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, order management, account management, sales coordination, technical product sales, and customer relationship challenges across wholesale and distribution networks.

Qualifications

• Native-level Hindi with strong professional English proficiency.
• 5+ years of professional experience in Wholesale Trade, Distribution, Commercial Sales, Account Management, or B2B Operations.
• Background in Sales Supervision, Order Management, Sales Management, Non-Technical Sales, Technical Sales, Distributor Relations, Client Account Management, or Commercial Operations.
• Strong understanding of wholesale workflows, customer relationship management, sales operations, product distribution, and Indian commercial trade environments.

Responsibilities

• Design realistic Wholesale Trade scenarios in Hindi or English grounded in Indian operational contexts (e.g., order processing, distributor relationships, sales negotiations, inventory coordination, client account management, technical product demonstrations, wholesale procurement workflows).
• Adapt structured evaluation rubrics for commercial problem-solving, customer communication, sales operations, and order management tasks.
• Review AI and human-generated responses for factual accuracy, commercial relevance, customer service quality, and operational realism.
• Contribute to “gold standard” solutions reflecting best practices across Indian wholesale, distribution, and B2B sales operations.

Skills

Hindi (native-level)

English proficiency

Job description

LILT is seeking experienced Wholesale Trade and Commercial Sales professionals to support a cutting-edge AI benchmarking project focused on Indian distribution, wholesale, and B2B commercial environments.

As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, order management, account management, sales coordination, technical product sales, and customer relationship challenges across wholesale and distribution networks.