Remote SMB Sales Manager (Nonprofit Focus)

Instrumentl; United States; Remote; USD 130,000 - 170,000; Full time

Job summary

Instrumentl is hiring a remote SMB & Commercial Sales Manager to run a growing inbound-ready sales team. You will report to the VP of Sales and coach AEs across various experience levels, guiding them through multi-stakeholder deals and full lifecycle selling.

You’ll optimize metrics, align with marketing and RevOps, and evolve the sales methodology while leveraging AI tools to boost productivity and deal velocity.

Qualifications

• 3+ years managing quota-carrying AEs in B2B SaaS, including fast cycles.

Responsibilities

• Lead and uplevel a team of 6-8 Account Executives with varied experience.
• Coach both inbound conversion and outbound prospecting with consistent quality.
• Own operating metrics: speed to lead, demo show rate, close rate, avg selling price, discount discipline.
• Raise call quality using Gong and Granola; develop a demo best-practice library.
• Drive full lifecycle motion into base accounts, including multi-stakeholder conversations.
• Partner with VP of Sales to implement a shared sales methodology and certify reps.
• Set standards for pipeline hygiene, forecast accuracy, and clean CRM practice.
• Guide AI-enabled workflows; decide where internal tooling helps vs. hurts.
• Collaborate with Marketing and RevOps on lead quality, routing, and territory logic.
• Set escalation criteria with Mid-Market and Enterprise teams; help scale the team.

Skills

Team management

Coaching

Forecasting

HubSpot

AI in sales

Tools

HubSpot

Gong

Granola

Job description

Instrumentl is hiring a remote SMB & Commercial Sales Manager to run a growing inbound-ready sales team. You will report to the VP of Sales and coach AEs across various experience levels, guiding them through multi-stakeholder deals and full lifecycle selling.

You’ll optimize metrics, align with marketing and RevOps, and evolve the sales methodology while leveraging AI tools to boost productivity and deal velocity.