Remote SMB Relationship Manager – Growth & Strategy

RELX International; Indianapolis (IN); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible working hours

Parental leave

Study assistance

Sabbaticals

Job summary

LexisNexis in the United States seeks a Small Business Relationship Manager to protect and grow revenue within a customer portfolio. You will build consultative relationships, identify expansion opportunities, drive retention strategies, and maximize Nexis solution value through proactive engagement and strategic account planning.

You will leverage Salesforce, Gong, and Tableau to analyze usage, competitive data, and AI insights to position Nexis to clients and increase wallet share across your

Qualifications

• Equivalent professional experience.
• Proven experience in B2B sales, preferably with complex products or solutions.
• Strong time management, organizational and forecasting skills.
• In-depth industry knowledge and the ability to quickly develop an understanding of LN products and services.
• Experience working in a highly complex matrixed corporate environment.
• Understanding of AI, Windows XP, Excel, Outlook, PowerPoint and Word.

Responsibilities

• Develop ways to meet and/or exceed yearly sales targets.
• Exceed weekly activity objectives to support the growth of our customers.
• Develop strategic account plans for all customers in your assigned territory to promote growth and reduce cancels while adding additional services.
• Be able to create risk, sales retention and penetration strategies to maximize revenue opportunities using tools like Salesforce, Gong, and Tableau.
• Manage and strategically deploy resources to secure the business (technical/product support, marketing, pricing).
• Develop key contacts with high-level decision makers to go broader across your customer base.
• Deliver first appointments, advancing appointments, closing appointments, and group presentations.
• Deeply understand LexisNexis solutions and competitive products to demonstrate benefits.

Skills

B2B sales

Strategic account planning

Forecasting

Time management

Sales growth

Tools

Salesforce

Gong

Tableau

AI tools

Job description

LexisNexis in the United States seeks a Small Business Relationship Manager to protect and grow revenue within a customer portfolio. You will build consultative relationships, identify expansion opportunities, drive retention strategies, and maximize Nexis solution value through proactive engagement and strategic account planning.

You will leverage Salesforce, Gong, and Tableau to analyze usage, competitive data, and AI insights to position Nexis to clients and increase wallet share across your