Remote Smart Services Commercialization Lead

Trane Technologies; Saint Paul (MN); On-site; USD 124,000 - 173,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Student debt support

Job summary

Trane Technologies is seeking a Commercialization Leader for Smart Services. This remote role drives training, enablement, and field support across North America to launch and grow Smart Services offerings.

You will lead development of training collateral and collaborate with product management and marketing to shape sales strategy. The position emphasizes field coaching, customer messaging, and cross-functional alignment with multiple leaders to ensure profitable growth and consistent execution

Qualifications

• Bachelor’s degree or equivalent experience is required.
• 5+ years of combined experience in customer success roles required.
• Experience managing and leading teams, directly and indirectly, is preferred.
• HVAC experience, knowledge of building systems operation, extensive knowledge of field, service, and product preferred.
• Good knowledge of LEAN practices is preferred.

Responsibilities

• Commercialize new and existing Smart Services offerings for North America sales channels.
• Provide customer support for sales and fulfillment channels within the Smart Services portfolio (leadership presentations, strategic sales skills, demos, operations training, etc.).
• Apply LEAN principles with regular gap analysis and new solution ideas to improve standard work and best practices.
• Develop and facilitate virtual and in-person field office training initiatives and launch new development demonstrations of offerings.
• Provide Product Management with voice of customer and offering configuration input.
• Support Sales COE with strategy input, escalations, and content for communications.

Skills

Communication

Leadership

Negotiation

Time management

Virtual collaboration

Education

Bachelor's degree or equivalent

Tools

LEAN practices

Job description

Trane Technologies is seeking a Commercialization Leader for Smart Services. This remote role drives training, enablement, and field support across North America to launch and grow Smart Services offerings.

You will lead development of training collateral and collaborate with product management and marketing to shape sales strategy. The position emphasizes field coaching, customer messaging, and cross-functional alignment with multiple leaders to ensure profitable growth and consistent execution