Remote Small Business Support Specialist

Enova; United States; Remote; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid time off and holidays

Sabbatical program

Paid parental leave

Employee recognition program

Charitable matching

Volunteer day

Job summary

Enova is looking for a Small Business Customer Service Representative to provide exceptional customer service in a remote role. This position requires a passion for helping customers and a commitment to maintaining accurate records of customer interactions.

The budgeted hourly rate for this role is $17.50 with opportunities for bonuses and comprehensive benefits, including health insurance, retirement matching, and paid parental leave.

Qualifications

• Prior call center experience is a plus, but fast-paced customer service experience is valued.
• Exceptional communication and active listening skills are essential.
• Proven ability to thrive in a high-volume environment.

Responsibilities

• Respond to incoming customer calls and address questions.
• Manage customer inquiries, fulfilling requests related to products.
• Deliver high-quality support with payment processing tasks.
• Maintain accurate information in customer accounts.

Skills

Customer service experience

Communication skills

Multi-tasking

Adaptability

Technology proficiency

Job description

Enova is looking for a Small Business Customer Service Representative to provide exceptional customer service in a remote role. This position requires a passion for helping customers and a commitment to maintaining accurate records of customer interactions.

The budgeted hourly rate for this role is $17.50 with opportunities for bonuses and comprehensive benefits, including health insurance, retirement matching, and paid parental leave.