Remote Customer Support & Sales Specialist

Somewhere; United States; Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Remote work

US dollars compensation

Job summary

Somewhere is seeking a customer service representative to engage with clients via phone, email and chat from a remote location in the United States. You will answer questions about products, pricing, and availability, ensuring customer satisfaction and timely data entry across platforms.

The role requires strong communication skills, the ability to multi-task, and a solid track record in customer service. This is a remote position with compensation in US dollars and standard US business hours.

Qualifications

• Sales experience and comfort.
• Typing at least 50 words per minute.
• 1-5 years of customer service experience.
• Knowledge of Google Workspace and various customer relationship management softwares.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.
• Work United States business hours.

Skills

Sales experience

Typing 50 wpm

Customer service

Google Workspace

CRM software

Phone etiquette

Communication skills

Multitasking

Job description

Somewhere is seeking a customer service representative to engage with clients via phone, email and chat from a remote location in the United States. You will answer questions about products, pricing, and availability, ensuring customer satisfaction and timely data entry across platforms.

The role requires strong communication skills, the ability to multi-task, and a solid track record in customer service. This is a remote position with compensation in US dollars and standard US business hours.