Remote Shopify Operations Manager - Growth & Logistics

Openkrill; United States; Remote; USD 67,000 - 89,000; Full time

Benefits offered by this job

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is seeking a Shopify Operations Manager to lead the CS team, monitor inventory and forecasts, and keep Shopify product data up to date. You will build and improve SOPs in Notion, manage launches and campaigns, and maintain weekly KPI reporting to ensure high standards.

The role is 100% remote with a flexible schedule and a salary package of up to $7K per month. Strong communication with customers, factories, and internal staff is essential.

Qualifications

• Proven experience managing a Shopify store.
• Solid experience handling inventory tracking, multiple SKUs, and forecasting.
• Must be able to operate independently as an Operations Manager. Build SOPs, improve workflows, and work without supervision.
• Experience managing customer service systems, reporting, and overseeing a team.
• High reading, writing, and clear spoken communication to liaise directly with customers, factories, and internal staff.

Responsibilities

• Team Oversight & Customer Service: Manage the CS team, track response/resolution times, and handle escalations, refunds, and exchanges.
• Inventory & Logistics: Monitor stock levels, track sell-through rates, and forecast restock timing. Liaise with factories and manage logistics for stock arrivals.
• E-commerce & Shopify Management: Update inventory for SKUs and product variants weekly; check order statuses and provide tracking info.
• Operations & Systems: Manage the Notion workspace, build and improve SOPs, track launches and campaigns, keep projects organized.
• Reporting: Manage weekly KPIs and reporting to ensure efficiency and quality.

Skills

Shopify store management

Inventory tracking

Forecasting

Independent operations

Customer service systems

Clear communication

Tools

Shopify

Notion

Job description

Wing is seeking a Shopify Operations Manager to lead the CS team, monitor inventory and forecasts, and keep Shopify product data up to date. You will build and improve SOPs in Notion, manage launches and campaigns, and maintain weekly KPI reporting to ensure high standards.

The role is 100% remote with a flexible schedule and a salary package of up to $7K per month. Strong communication with customers, factories, and internal staff is essential.