Shopify Operations Manager (Fully Remote)

Wing Assistant; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Career growth

Holiday and overtime pay

Job summary

Wing Assistant is seeking an experienced Shopify store manager to lead customer service operations and optimize SOPs. You will oversee inventory forecasting, restock planning, logistics, and maintain Shopify SKUs to meet KPIs.

The role emphasizes proactive communication, independent work, and a remote-first environment with opportunities for growth and upskilling.

Qualifications

• Proven Shopify store management with multiple SKU inventory and forecasting.
• Independent, SOP-driven operator with strong communication skills.
• Performance incentives, paid training, and upskilling.

Responsibilities

• Manage CS team, escalations, refunds, and improve SOPs/FAQs.
• Oversee inventory, restock forecasts, logistics, Shopify SKU updates, and KPIs.

Skills

Shopify store management

Inventory forecasting

Communication skills

SOP-driven operations

Tools

Shopify

Job description

• Manage CS team, escalations, refunds, and improve SOPs/FAQs.
• Oversee inventory, restock forecasts, logistics, Shopify SKU updates, and KPIs.

Qualifications:

• Proven Shopify store management with multiple SKU inventory and forecasting.
• Independent, SOP-driven operator with strong communication skills.
• Performance incentives, paid training, and upskilling.
• Remote work, career growth, holiday and overtime pay.

Wing Assistant

Wing Assistant is a one-stop shop helping companies build world-class teams and automate operations. The company fosters an inclusive, supportive culture with fully remote roles and opportunities for growth.