Remote Services Engagement Manager - Life Sciences Cloud

Veeva Systems, Inc.; United States; A distancia; USD 85.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, and basicLife

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Descripción de la vacante

Veeva Systems seeks a Services Engagement Manager (SEM) to set up Quality Cloud customers for success and lead the value proposition behind implementations. You will work with Sales and Services teams to craft the right solution, define staffing and costs, and deliver RFx responses, proposals, and SOWs.

The role is remote, full-time with travel up to 25%, and requires 5+ years delivering consulting services in Life Sciences.

Formación

• Direct experience in Life Sciences and/or Quality, preferably within Document Management, GxP Training, Quality Event Management, Validation Management, and LIMS space
• Align closely with the Sales, Strategy, and Services teams to design customer-specific Vault Safety implementation strategies, establish long-term success metrics and plans, and establish confidence in our ability to deliver
• Proven track record of contributing to and meeting or exceeding team sales quotas
• Strong written and verbal communication skills, executive-level presence, and experience in facilitation
• Manage negotiations with a wide range of stakeholders including executive-level
• 5+ years of experience delivering consulting services, including involvement in selling services
• Ability to travel up to 25% of the time

Responsabilidades

• Utilizing Quality Life Sciences experience and Veeva product knowledge, the SEM will structure the right implementation approach, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs
• Develop and deliver Proposals and Statements of Work for Quality implementations and consulting services
• Set Customer and internal stakeholder expectations correctly with a focus on long-term success
• Provide awareness and alignment with the partner ecosystem
• Position Managed Services support, training, and other solutions that may be needed for a successful customer experience
• Travel estimate: Less than 25%

Conocimientos

Life Sciences

Consulting

Remote collaboration

Descripción del empleo

Veeva Systems seeks a Services Engagement Manager (SEM) to set up Quality Cloud customers for success and lead the value proposition behind implementations. You will work with Sales and Services teams to craft the right solution, define staffing and costs, and deliver RFx responses, proposals, and SOWs.

The role is remote, full-time with travel up to 25%, and requires 5+ years delivering consulting services in Life Sciences.