Remote ServiceNow Trainer & Certification Enablement

Cognizant; Boston (MA); Remote; USD 108,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Parental leave

Employee stock plan

Job summary

Cognizant is seeking a ServiceNow Technical Trainer to develop and deliver engaging learning experiences that strengthen ServiceNow capabilities across our organization and client teams. You will be part of the Academy for ServiceNow and work with Global Training, subject matter experts, delivery teams, and business leaders to build a strong talent pipeline and enable successful ServiceNow implementations.

This remote, full-time role requires 5+ years of hands-on ServiceNow delivery, CSA and CIS

Qualifications

• 5+ years of experience delivering ServiceNow implementations, training, or enablement programs.
• ServiceNow Certified System Administrator (CSA) certification.
• Certified Implementation Specialist (CIS) certifications in at least two ServiceNow product areas.
• Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or equivalent experience.

Responsibilities

• Deliver instructor-led, virtual, and role-based ServiceNow training programs for internal teams, partners, and clients.
• Design, develop, and continuously improve learning content, including training materials, hands-on labs, job aids, exercises, and certification preparation resources.
• Mentor and enable trainers, consultants, and team members to drive high-quality learning experiences.
• Assess learner progress, provide coaching and feedback, and support readiness for ServiceNow certifications and project assignments.

Skills

ServiceNow training

Technical communication

Instructor-led training

Mentoring

Presentation skills

Curriculum design

Education

Bachelor's degree in CS/IS/MIS

Tools

ServiceNow

LMS

Job description

Cognizant is seeking a ServiceNow Technical Trainer to develop and deliver engaging learning experiences that strengthen ServiceNow capabilities across our organization and client teams. You will be part of the Academy for ServiceNow and work with Global Training, subject matter experts, delivery teams, and business leaders to build a strong talent pipeline and enable successful ServiceNow implementations.

This remote, full-time role requires 5+ years of hands-on ServiceNow delivery, CSA and CIS