Remote ServiceNow Team Lead - Platform Delivery

Appex Innovation; New York (NY); Remote; USD 90,000 - 130,000; Part time

Job summary

Appex Innovations is seeking a seasoned ServiceNow Team Lead to guide the technical direction, delivery execution, and daily operations of our ServiceNow platform team. This hybrid/remote role balances leadership with hands-on responsibility, mentoring developers and administrators while coordinating with cross-functional stakeholders to architect scalable platform solutions.

The ideal candidate will own governance, drive sprint outcomes, and ensure high-quality deployments of ITSM, ITAM, and

Qualifications

• Experience leading a ServiceNow platform team in enterprise settings.
• Strong knowledge of ITSM modules and platform governance.
• Proven track record delivering Agile/Scrum projects with cross-functional teams.

Responsibilities

• Direct and mentor ServiceNow developers, admins, and analysts.
• Oversee sprint planning, execution, reviews, and deployments.
• Establish coding standards, update sets, and environment governance.
• Collaborate with architects and product owners to align tech roadmaps with business goals.

Skills

Team Leadership

Delivery Management

Agile/Scrum

Stakeholder Collaboration

Education

ServiceNow Certifications (CAD CIS CSM)

Tools

Jira

Azure DevOps

ServiceNow SPM/Agile

Job description

Appex Innovations is seeking a seasoned ServiceNow Team Lead to guide the technical direction, delivery execution, and daily operations of our ServiceNow platform team. This hybrid/remote role balances leadership with hands-on responsibility, mentoring developers and administrators while coordinating with cross-functional stakeholders to architect scalable platform solutions.

The ideal candidate will own governance, drive sprint outcomes, and ensure high-quality deployments of ITSM, ITAM, and