Remote ServiceNow Solution Architect - ITSM/ITOM Expert

Energy Jobline ZR; United (WV); Remote; USD 140,000 - 190,000; Full time

Job summary

Techaxis is a US-based firm specializing in discovering, engaging, and placing top talent globally for technology and related sectors. They offer full-time or contract leadership roles and are headquartered in Northern Virginia, USA.

The company is recognized in Inc 5000 listings and SWaM/WBE certified. This position seeks a Senior ServiceNow Solution Architect to lead end-to-end implementation programs, focusing on ITSM, ITOM, HRSD, HAM, SAM, and CMDB.

Qualifications

• Solid knowledge of ServiceNow implementation and transformations.
• Experience in platform assessment and best-practice recommendations.
• Knowledge of ServiceNow security, authorization, and continuous monitoring.
• Experience with ITIL Process Definition and integration solutions at architecture level.
• Experience in ServiceNow custom application design and development.

Responsibilities

• Lead end-to-end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB.
• Mentor and share technical knowledge/guidance to the team.
• Design technical solutions and best practices based on customer requirements and convert them to functional requirements.
• Review requirements to ensure detailed estimation information is provided.
• Evaluate ITIL processes and correlate with customer requirements and industry standards.

Skills

ServiceNow expert

ITIL knowledge

Architecture leadership

End-to-end implementation

Platform security & monitoring

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow HRSD

ServiceNow HAM

ServiceNow SAM

Job description

Techaxis is a US-based firm specializing in discovering, engaging, and placing top talent globally for technology and related sectors. They offer full-time or contract leadership roles and are headquartered in Northern Virginia, USA.

The company is recognized in Inc 5000 listings and SWaM/WBE certified. This position seeks a Senior ServiceNow Solution Architect to lead end-to-end implementation programs, focusing on ITSM, ITOM, HRSD, HAM, SAM, and CMDB.