ServiceNow Solution Architect

Techaxis, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Techaxis, Inc. is seeking a ServiceNow Solution Architect to lead architecture, design, and delivery of ServiceNow initiatives for US-based clients with a remote-oriented setup.

You will guide ITSM/ITOM/HRSD transformations, govern security and monitoring, and mentor teams through complex integrations and multi-instance deployments. Strong client-facing and leadership skills are essential.

Qualifications

• Experience in ServiceNow implementation and transformations.
• Expertise in ServiceNow platform assessment and best practice recommendations.
• Knowledge of ServiceNow platform security, authorization, and continuous monitoring.
• Experience in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experience in ServiceNow custom application design and development.
• Expertise in ServiceNow deployments, integration with third-party tools, Orchestration, and CMDB.

Responsibilities

• Lead end-to-end implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM, and CMDB.
• Design technical solutions and best practices based on customer requirements.
• Review requirements to ensure detailed estimates and scope.
• Provide guidance and mentorship to the project team.
• Coordinate deployments and integrations with external tools.

Skills

ServiceNow architecture

ITIL processes

ITSM/ITOM/HRSD

Platform security & monitoring

Integration & Orchestration

Project management

Leadership / mentoring

Solution design

Vendor / stakeholder mgmt

Education

ServiceNow System Administrator (Certified)

ServiceNow Implementation Specialist ITSM

ServiceNow Implementation Specialist ITOM

ServiceNow Implementation Specialist HRSD

ITIL V3 Foundation

Certified Technical Architect (CTA) (Nice to have)

Tools

ServiceNow

Third-party integrations

Orchestration

Job description

We are looking for a ServiceNow Solution Architect

Locations : USA Remote

Experience as a Senior Architect / consultant

• Candidates should have strong knowledge of ServiceNow implementation and transformations.
• Strong knowledge on ServiceNow platform assessment and provide best practice recommendations.
• Candidate should have Knowledge on ServiceNow platform security, authorization, and continuous monitoring
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experience in ServiceNow custom application design and development
• Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
• Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, HAM, SAM and CMDB.
• Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.
• Candidates should have strong knowledge of ITSM, ITOM, HRSD design and implementation and transformation for large customers.
• Mentor and share technical knowledge/guidance to team.
• Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM, ITOM, HRSD, and ITIL V3 foundation.
• Nice to have ServiceNow Certified Technical Architect (CTA).
• Experience in IT Asset Management Lifecycle and ServiceNow HAM & SAM Pro features and functions.

Company Description:

Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked #3294 in Inc 5000 and #105 in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm.

Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.