ServiceNow Product Owner - Remote Work | REF#302354

BairesDev; United States; À distance; CLP 88 322 000 - 127 576 000; Plein temps

Avantages offerts par ce poste

100% remote work

Competitive USD compensation

Hardware provided

Flexible hours

Paid parental leaves and holidays

Global team mentorship

Résumé du poste

BairesDev is seeking a ServiceNow Product Owner to drive ITSM/HRSD platform strategy for enterprise IT. You will own the roadmap, backlog, and sprint execution, translating stakeholder needs into scalable ServiceNow solutions that align with business priorities.

You will guide backlog management and cross-functional collaboration in a 100% remote environment, requiring 5+ years in product management and strong ServiceNow expertise. Competitive USD compensation and flexible hours are offered.

Qualifications

• 5+ years of experience in product management.
• Strong platform experience with ServiceNow ITSM and HRSD modules.
• Proven ability to translate stakeholder requests into scalable ServiceNow solutions.
• Experience with backlog management, sprint planning, QA/UAT coordination.
• Advanced proficiency in English.

Responsabilités

• Drive product strategy and delivery for ITSM initiatives on the ServiceNow platform.
• Translate stakeholder needs into scalable, well-designed platform solutions.
• Own backlog management, sprint planning, story refinement, and roadmap execution.
• Coordinate QA and UAT processes to ensure reliable platform delivery.

Connaissances

Product management

Stakeholder management

Agile methodologies

Backlog management

Sprint planning

Executive communication

Formation

Bachelor's degree

Outils

ServiceNow

Jira

Azure AD

Description du poste

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

ServiceNow Product Owner at BairesDev

In this role, you'll drive product strategy and delivery for enterprise IT service management, built on the ServiceNow platform. Translating stakeholder needs into scalable solutions, you'll own the roadmap, backlog, and sprint execution that keep the platform aligned with business priorities. This is your opportunity to shape how IT and HR services are delivered across the organization, applying strong product management discipline to a platform that touches every employee.

What You'll Do

• Drive product strategy and delivery for ITSM initiatives on the ServiceNow platform.
• Translate stakeholder needs into scalable, well-designed platform solutions.
• Own backlog management, sprint planning, story refinement, and roadmap execution.
• Coordinate QA and UAT processes to ensure reliable platform delivery.

What We Are Looking For

• 5+ years of experience in product management.
• Strong platform experience with ServiceNow, including ITSM and product management responsibilities.
• Proven ability to translate stakeholder requests into scalable ServiceNow solutions.
• Experience with ServiceNow ITSM and HRSD modules, including Employee Center Pro and onboarding/offboarding workflows.
• Strong stakeholder management, executive communication, and requirements facilitation skills.
• Agile product delivery experience including backlog management, sprint planning, story refinement, and QA/UAT coordination.
• Advanced proficiency in English.

Nice To Have

• Experience with ServiceNow Virtual Agent implementation.
• Background with CMDB, Discovery, and Configuration Management improvement initiatives.
• Experience with ServiceNow reporting, dashboards, and leadership metrics.
• Exposure to Integration Hub, including Azure AD, Jira, and enterprise integrations.
• ITIL certification or strong ITSM best practices background.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive and make a significant impact!