Remote ServiceNow Pre-Sales Digital Architect Lead

NTT DATA, Inc.; Plano (TX); Remote; USD 127,000 - 195,000; Full time

Job summary

NTT DATA Services is seeking a ServiceNow Digital Arch. Presales Senior Manager to lead multi-industry pre-sales initiatives from Plano, Texas with remote work options.

The role focuses on shaping solution strategy, creating win themes, and orchestrating cross-functional teams across GTM, delivery, and partnerships. You will design end-to-end platforms using ServiceNow AI capabilities (Now Assist, AI Controller, AI Search), balance customization with standardization, and drive value through

Qualifications

• 6-8 years of pre-sales consulting experience for global enterprises within the ServiceNow ecosystem or adjacent workflow platforms.
• Proven expertise in complex, cross-industry deals from discovery through close and executive storytelling.
• Deep hands-on understanding of ServiceNow AI capabilities and cross-platform architecture.

Responsibilities

• Lead complex multi-industry pre-sales and lifecycle management.
• Define end-to-end solution architecture leveraging ServiceNow AI and workflows.
• Develop value-based roadmaps, TCO/ROI, and win themes for proposals.

Skills

Pre-Sales

ServiceNow

Generative AI

Cross-Industry

Executive storytelling

Education

Bachelor's degree in CS/Engineering/IS

Tools

Now Assist

AI Controller

AI Search

ITOM/CMDB

Job description

NTT DATA Services is seeking a ServiceNow Digital Arch. Presales Senior Manager to lead multi-industry pre-sales initiatives from Plano, Texas with remote work options.

The role focuses on shaping solution strategy, creating win themes, and orchestrating cross-functional teams across GTM, delivery, and partnerships. You will design end-to-end platforms using ServiceNow AI capabilities (Now Assist, AI Controller, AI Search), balance customization with standardization, and drive value through