Remote ServiceNow Lead Developer | ITSM & Integrations

Cognizant; Denver (CO); Remote; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a ServiceNow Lead Developer to guide design, development, integration, and enhancements of enterprise ServiceNow solutions. You will provide technical leadership to development teams, drive platform best practices, and deliver scalable solutions across ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD.

Collaborate with business stakeholders, architects, and product owners to translate requirements into technical solutions, support upgrades and deployments, and mentor other

Qualifications

• 6+ years of hands-on ServiceNow development and administration experience.
• 2+ years of experience leading ServiceNow development teams or projects.
• Experience with ITSM, CMDB, and CSDM.
• Experience with REST/SOAP integrations and MID Server configurations.
• Strong understanding of Agile/Scrum methodologies and ITIL processes.

Responsibilities

• Lead ServiceNow development activities, including design reviews, code reviews, and deployment planning.
• Design and develop solutions leveraging ServiceNow platform capabilities across ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD.
• Develop and optimize Client Scripts, Business Rules, Script Includes, UI Policies, and Flow Designer workflows.
• Architect and implement integrations using Integration Hub, REST APIs, SOAP services, and MID Servers.
• Establish and maintain CMDB governance, Discovery schedules, data reconciliation rules, and CSDM alignment.
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• Collaborate with business stakeholders, architects, and product owners to translate requirements into technical solutions.
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• Support platform upgrades, release management activities, and ATF implementation.
• Provide technical mentoring and guidance to developers, administrators, and support teams.
• Troubleshoot and resolve complex production issues and performance bottlenecks.
• Ensure adherence to ServiceNow development standards and best practices.

Skills

JavaScript

Glide API

Service Portal

App Engine

Flow Designer

Integration Hub

ITSM

CMDB

CSDM

ITOM

ITAM/HAM

CSM

HRSD

SPM

SecOps

Leadership

Tools

REST APIs

SOAP services

MID Server configurations

Job description

Cognizant is seeking a ServiceNow Lead Developer to guide design, development, integration, and enhancements of enterprise ServiceNow solutions. You will provide technical leadership to development teams, drive platform best practices, and deliver scalable solutions across ITSM, CMDB, CSDM, ITOM, ITAM/HAM, CSM, and HRSD.

Collaborate with business stakeholders, architects, and product owners to translate requirements into technical solutions, support upgrades and deployments, and mentor other