Service Now Developer Integration Engineer

Emergent Technologies Inc; Reston (VA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Paid time off

Vision insurance

Job summary

A technology solutions company in Reston, Virginia, is seeking an experienced ServiceNow Developer / Integration Engineer to enhance IT service delivery for a government customer. The role involves designing integrations, automating workflows, and collaborating with technical teams. Ideal candidates will have 11+ years of experience in ServiceNow technologies and scripting languages. This position offers a competitive salary and benefits, including 401(k) matching, paid time off, and comprehensive insurance coverage.

Qualifications

• 11+ years of relevant experience in enterprise technology.
• Hands-on experience with ServiceNow, including ITSM and ITOM.
• Proficiency in scripting languages like JavaScript, Python, and PowerShell.

Responsibilities

• Design, build, and configure integrations between ServiceNow and external systems.
• Develop and automate workflows for incident management and change management.
• Troubleshoot integration issues and provide ongoing operational support.

Skills

ServiceNow ITSM

ServiceNow ITOM

JavaScript

Python

PowerShell

REST APIs

SOAP APIs

XML

JSON

Networking fundamentals

Education

Bachelor's or Master's degree in Computer Science

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Paid time off
• Vision insurance

Emergent Technologies Inc. is seeking a talented and motivated ServiceNow Developer / Integration Engineer to join our growing technology team in support of a mission‑critical Government customer. In this role, you will play a key part in designing, implementing, and maintaining integrations between ServiceNow ITSM/ITOM and enterprise network monitoring platforms. Your work will help drive automation, enhance network visibility, and elevate IT service delivery across the organization.

This is an exciting opportunity for a hands‑on technologist who enjoys solving complex integration challenges and collaborating with cross‑functional teams to deliver impactful solutions.

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Key Responsibilities

• Design, build, and configure integrations between ServiceNow and external systems using APIs, connectors, and custom scripting
• Develop and automate workflows for incident management, change management, and network provisioning
• Troubleshoot integration issues and provide ongoing operational support
• Monitor integration performance and optimize reliability, scalability, and efficiency
• Collaborate closely with ServiceNow administrators, network engineers, and stakeholders to align technical solutions with mission objectives
• Provide training, documentation, and knowledge transfer to ensure long‑term team success

Required Education, Experience & Skills

We are seeking experienced ServiceNow Developers / Integration Specialists with a passion for enterprise technology and automation. A Bachelor’s or Master’s degree in Computer Science (or a related field) is preferred, along with 11+ years of relevant experience, including:

• Hands‑on experience with ServiceNow, including ITSM, ITOM, and CMDB
• Strong experience integrating network management and monitoring applications via APIs and orchestration tools
• Proficiency in scripting languages such as JavaScript, Python, and PowerShell
• Experience working with REST/SOAP APIs, JSON, and XML
• Solid understanding of networking fundamentals, including routing, VPNs, firewalls, and QoS
• Excellent analytical, problem‑solving, and communication skills

Preferred Education, Experience & Skills

• ServiceNow Certified System Administrator or Implementation Specialist certification
• Experience with SD‑WAN technologies
• Familiarity with CI/CD pipelines and DevOps practices

Background supporting large‑scale enterprise IT environments with complex system integrations