Remote ServiceNow Developer | ITSM & Integrations

HCL Technologies Limited; United States; Remote; MXN 1,657,000 - 2,577,000; Full time

Benefits offered by this job

100% payroll

Saving found

Grocery coupons

Major and minor medical insurance

30 days of Christmas bonus

12 days of vacations

Job summary

HCLTech is seeking a seasoned ServiceNow developer to support, configure, and extend the ServiceNow platform across Incident, Problem, Change, and Service Catalog. You will drive integrations with other ITSM tools using iPaaS and contribute within an Agile environment.

Ideal candidates bring 5+ years in ITSM and ServiceNow scripting, plus CSA/CIS/CAD certifications, and familiarity with cloud platforms like Azure or AWS.

Qualifications

• Minimum 5 years’ experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool.
• Minimum total experience in ITSM space of 12-15 years is desired.
• Must have worked on Web Services Integration (SOAP, REST).
• ServiceNow certifications such as CSA, CIS and CAD are must.
• Understanding of RDBMS and Cloud Management (Azure, AWS) is desired.

Responsibilities

• Support the implementation, administration, configuration and development of the ServiceNow platform.
• Develop on the ServiceNow platform including core applications such as Incident, Problem, Change, Service Catalog and ESM.
• Lead multiple integrations/eBonding with ITSM and non-ITSM tools using iPaaS solutions.
• Apply Agile/Scrum methodologies and SDLC processes to delivery.
• Collaborate with stakeholders and maintain clear technical documentation.

Skills

ServiceNow development

Web Services integration

Scripting in ServiceNow

Agile/Scrum

ITIL

Tools

ServiceNow

Job description

HCLTech is seeking a seasoned ServiceNow developer to support, configure, and extend the ServiceNow platform across Incident, Problem, Change, and Service Catalog. You will drive integrations with other ITSM tools using iPaaS and contribute within an Agile environment.

Ideal candidates bring 5+ years in ITSM and ServiceNow scripting, plus CSA/CIS/CAD certifications, and familiarity with cloud platforms like Azure or AWS.