Remote ServiceNow HRSD Analyst - Employee Center Focus

Sedgwick; Jackson (MS); Remote; USD 80,000 - 85,000; Full time

Job summary

Sedgwick is seeking a mid-level ServiceNow HR Application Analyst to support and evolve our HR Service Delivery platform, focusing on the Employee Center. This role is designed for someone ready to move beyond execution into solution ownership and decision-making, shaping how HR services are delivered through ServiceNow.

The role emphasizes configuration of HRSD modules, Employee Center optimization, and independent decision-making, with opportunities for growth toward senior levels and broader

Qualifications

• Experience with ServiceNow HRSD.
• Strong Employee Center (ESC) configuration experience.
• End-to-end configuration expertise.
• Ability to make independent configuration decisions.

Responsibilities

• Own configuration and ongoing enhancement of ServiceNow HRSD modules
• Design and optimize the Employee Center experience
• Analyze requirements and make solution design decisions
• Configure workflows, Flow Designer automations, and platform logic
• Evaluate configuration vs. customization trade-offs
• Troubleshoot complex issues and guide resolution strategies

Skills

ServiceNow HRSD

ESC configuration

End-to-end configuration

Independent configuration decisions

Tools

ServiceNow

Job description

Sedgwick is seeking a mid-level ServiceNow HR Application Analyst to support and evolve our HR Service Delivery platform, focusing on the Employee Center. This role is designed for someone ready to move beyond execution into solution ownership and decision-making, shaping how HR services are delivered through ServiceNow.

The role emphasizes configuration of HRSD modules, Employee Center optimization, and independent decision-making, with opportunities for growth toward senior levels and broader