Remote ServiceNow Developer - ITSM/ITOM & Integrations

Worky; Franklin (TN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Remote work

Enterprise platform growth initiatives

Job summary

Worky is seeking a skilled ServiceNow Developer to support the ongoing development, enhancement, and maintenance of our ServiceNow platform across ITSM, ITOM, HRSD, and CSM modules. The role requires deep scripting expertise and a focus on scalable, enterprise-grade solutions.

You will design and implement applications using JavaScript, Flow Designer, and integrations, collaborate with stakeholders, and mentor junior developers to elevate the team's technical capabilities.

Qualifications

• 3–5+ years of hands-on ServiceNow development experience.
• Strong JavaScript, Glide API and ServiceNow development framework expertise.
• Experience in ITSM, ITOM, HRSD, CSM, or SecOps modules.
• Experience creating custom applications or managing Scoped Apps.
• Familiarity with REST, SOAP integrations and MID Server.
• Knowledge of CMDB, Flow Designer, and Analytics is a plus.
• ServiceNow CSA certification required.
• One or more advanced certifications (e.g., CIS-ITSM, CAD) preferred.

Responsibilities

• Design, develop, and implement ServiceNow applications and enhancements using JavaScript, Flow Designer, and UI components.
• Lead development across ITSM, ITOM, HRSD, and CSM based on priorities.
• Collaborate with stakeholders to understand requirements and deliver scalable ServiceNow solutions.
• Build and manage REST/SOAP integrations with external systems and internal tools.
• Support platform upgrades, clones, and performance tuning.
• Ensure development follows best practices, coding standards, and governance models.
• Troubleshoot issues and perform root cause analysis for incidents and problems.
• Create and maintain technical documentation and knowledge articles.
• Mentor junior developers and contribute to team growth.

Skills

ServiceNow development

JavaScript

Glide API

REST/SOAP integrations

ITSM

ITOM

Scoped Apps

Mentoring

Education

CSA Certification

CIS-ITSM

CAD/Application Developer certs

Tools

Flow Designer

Script Includes

Job description

Worky is seeking a skilled ServiceNow Developer to support the ongoing development, enhancement, and maintenance of our ServiceNow platform across ITSM, ITOM, HRSD, and CSM modules. The role requires deep scripting expertise and a focus on scalable, enterprise-grade solutions.

You will design and implement applications using JavaScript, Flow Designer, and integrations, collaborate with stakeholders, and mentor junior developers to elevate the team's technical capabilities.