ServiceNow Developer

Oikotechno Japan Co., Ltd; Dallas (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model with flexible hours

Continuous learning stipend

Annual certification reimbursement

Job summary

Oikotechno Japan Co., Ltd is looking for a ServiceNow Developer to design, develop, and deploy applications on the ServiceNow platform. This role involves translating business requirements into scalable solutions and optimizing system performance.

The ideal candidate will have extensive experience working with ServiceNow products and APIs, particularly in a client-facing environment. The company offers flexible work options, including a hybrid model.

Qualifications

• Experience with the ServiceNow platform and its ecosystem is essential.
• Proven ability to translate business requirements into technical solutions.
• Strong JavaScript skills and familiarity with REST/SOAP APIs are required.

Responsibilities

• Design and deploy ServiceNow applications using various tools.
• Optimize system performance and manage upgrades or patches.
• Collaborate with stakeholders to define requirements and deliver training.

Skills

ServiceNow Platform

ServiceNow App Engine

ServiceNow System Administration

ServiceNow IntegrationHub

ServiceNow Flow Designer

ServiceNow Scripting (Client/Server)

REST/SOAP APIs

JavaScript

OAuth 2.0

ITIL fundamentals

Tools

Middleware

Job description

About The Opportunity

A fast-scaling technology partner in the enterprise IT service management (ITSM) and digital workflow automation space, we help global organizations modernize operations using ServiceNow Platform. Our team designs, builds, and deploys scalable, secure, and intelligent digital workflows — from IT Service Management (ITSM) and IT Operations Management (ITOM) to Customer Service Management (CSM) and GRC — across Fortune 500 and mid-market clients. We thrive on solving complex business problems with clean, cloud-native architectures and rapid delivery cycles.

Role & Responsibilities

• Design, develop, and deploy ServiceNow applications using Scripted REST APIs, Client Scripts, Business Rules, and Flow Designer.
• Translate business requirements into scalable technical solutions on ServiceNow platform — including UI Policies, UI Actions, Catalog Items, and Workflow automations.
• Integrate ServiceNow with external systems (Azure AD, Okta, Slack, Jira, Teams, etc.) using Middleware or native integration tools like IntegrationHub or REST/SOAP APIs.
• Optimize system performance by tuning configurations, implementing security controls, and managing system upgrades or patches.
• Collaborate with stakeholders to define requirements, document solutions, and deliver user training for newly deployed modules.
• Support Agile/Scrum delivery cycles — participate in sprint planning, backlog grooming, QA testing, and production deployments.

Skills & Qualifications

Must-Have

• ServiceNow Platform
• ServiceNow App Engine
• ServiceNow System Administration
• ServiceNow IntegrationHub
• ServiceNow Flow Designer
• ServiceNow Scripting (Client/Server)
• REST/SOAP APIs
• JavaScript
• OAuth 2.0
• ITIL fundamentals

Preferred

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Experience with ITOM, CSM, or GRC modules

Benefits & Culture Highlights

• Hybrid work model with flexible hours and 100% remote options based on project needs.
• Continuous learning stipend + annual certification reimbursement.
• Fast-paced, client-facing environment with high-impact projects and rapid career growth.