Remote ServiceNow Developer: ITIL & Integrations Expert

Robotics Technologies LLC; Albuquerque (NM); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Robotics Technologies LLC seeks an experienced ServiceNow professional to design, implement, and optimize the ServiceNow platform. You will build integrations, configure modules, and work with stakeholders to translate business needs into robust technical solutions.

The role requires strong ITIL knowledge, problem-solving skills, and the ability to operate in a remote-friendly environment with occasional onsite travel as needed. Certifications are a plus.

Qualifications

• BS in a relevant discipline with 7+ years of directly related experience.
• Ability to obtain and maintain a DOE Security Clearance.
• Willingness to travel onsite as needed; remote work accepted.

Responsibilities

• Design, develop, test, and deploy custom ServiceNow apps and integrations.
• Implement and support multiple ServiceNow modules (Incident, Change, Asset, CMDB, Service Catalog, Knowledge).
• Collaborate with analysts and stakeholders to translate requirements into solutions.
• Maintain and enhance existing ServiceNow applications for better UX.
• Troubleshoot issues related to ServiceNow applications and workflows.
• Develop and maintain technical documentation and support procedures.
• Ensure compliance with security policies and best practices for development.
• Provide training and support to end-users and IT staff as needed.
• Stay current with platform updates and industry best practices.

Skills

ServiceNow configuration

ServiceNow modules

REST integration

SOAP integration

MID Server

ITIL knowledge

Problem solving

Communication

Team collaboration

ServiceNow certifications

Education

Bachelor's degree in a relevant discipline

Job description

Robotics Technologies LLC seeks an experienced ServiceNow professional to design, implement, and optimize the ServiceNow platform. You will build integrations, configure modules, and work with stakeholders to translate business needs into robust technical solutions.

The role requires strong ITIL knowledge, problem-solving skills, and the ability to operate in a remote-friendly environment with occasional onsite travel as needed. Certifications are a plus.