Remote ServiceNow ITSM Developer

Seamlessmigration; United States; On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

100% paid Medical, Dental & Vision for

6% 401K match (Vested Immediately)

29 Days PTO

Flexible Work Schedule

Tuition/Certification Reimbursement

Growth Opportunities w/in an Emerging 

Job summary

Seamless Migration in the United States is seeking a skilled ServiceNow developer focused on ITSM to join our remote team. You will design and implement workflows, build catalog items, and ensure reliable IT service delivery end-to-end.

You will translate business needs into technical designs, collaborate across teams, and contribute to upgrades and testing frameworks while maintaining coding best practices.

Qualifications

• 3–5 years hands-on ServiceNow development with ITSM focus.
• Strong knowledge of ITIL processes and mapping to ServiceNow.
• Proficiency in JavaScript, Glide APIs, ACLs, and REST integrations.
• Experience with Flow Designer, Service Portal, and Automated Test Framework.
• Ability to translate business requirements into technical designs and user stories.

Responsibilities

• Configure and enhance Incident, Problem, Change, Request, Knowledge, and Service Catalog modules.
• Build catalog items, record producers, variable sets, and fulfillment flows in Flow Designer.
• Develop and maintain SLAs, assignment rules, notifications, and approval workflows.
• Customize Service Portal and Employee Center experiences, including widgets as needed.
• Build integrations with monitoring, collaboration, and identity tools via IntegrationHub and Scripted REST APIs.
• Configure Virtual Agent topics and support Predictive Intelligence or Now Assist use cases.
• Write server- and client-side scripts while following platform best practices and minimizing technical debt.
• Support upgrades, ATF test creation, and release management through instance stack environments.
• Troubleshoot production issues and provide tier-3 platform support.

Skills

JavaScript

Glide APIs

ACLs

REST Integrations

Flow Designer

Service Portal

Automated Test Framework

ITSM

ITIL

Tools

ServiceNow

Job description

Seamless Migration in the United States is seeking a skilled ServiceNow developer focused on ITSM to join our remote team. You will design and implement workflows, build catalog items, and ensure reliable IT service delivery end-to-end.

You will translate business needs into technical designs, collaborate across teams, and contribute to upgrades and testing frameworks while maintaining coding best practices.