Remote ServiceNow CMDB Engineer - ITOM & Discovery

HCL Technologies Limited; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced ServiceNow CMDB Developer to join our growing ServiceNow practice. This is a remote opportunity for professionals who are passionate about building and maintaining a robust CMDB, enabling IT Operations Management and enterprise-wide service visibility.

As a CMDB Developer, you will design, implement, and support CMDB solutions, Discovery, Service Mapping, IRE, and ITOM capabilities, collaborating with infrastructure, cloud, application, and

Qualifications

• 5+ years of ServiceNow Development experience.
• Strong CMDB, Discovery, and Service Mapping expertise.
• Hands-on ITOM and ITSM experience.
• Knowledge of CSDM, IRE, and CMDB governance.
• Experience with MID Server and cloud integrations (AWS/Azure/GCP).
• Understanding of ITIL processes and best practices.

Responsibilities

• Design, develop, and maintain CMDB solutions within ServiceNow.
• Configure and support Discovery, Service Mapping, and MID Servers.
• Implement IRE and CMDB governance processes.
• Integrate CMDB with ITSM, ITOM, Asset Management, and cloud platforms.
• Develop Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer solutions.
• Build REST/SOAP integrations with enterprise applications.
• Improve data quality, service visibility, and CMDB health.
• Support platform upgrades, troubleshooting, and performance optimization.
• Collaborate with stakeholders to align CMDB architecture with CSDM and ITIL best practices.

Skills

ServiceNow Dev

CMDB

Discovery

Service Mapping

ITOM

ITSM

CSDM

IRE

CMDB Governance

MID Server

Cloud Integrations

ITIL

Job description

HCL Technologies Limited is seeking an experienced ServiceNow CMDB Developer to join our growing ServiceNow practice. This is a remote opportunity for professionals who are passionate about building and maintaining a robust CMDB, enabling IT Operations Management and enterprise-wide service visibility.

As a CMDB Developer, you will design, implement, and support CMDB solutions, Discovery, Service Mapping, IRE, and ITOM capabilities, collaborating with infrastructure, cloud, application, and