Remote ServiceNow Architect: ITSM & Integrations Lead

Siri InfoSolutions Inc; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Siri InfoSolutions Inc. is seeking a ServiceNow Architect to own end‑to‑end platform design, integrations, and governance from a remote location.

The role requires CSA certification, ITSM/CMDB expertise, and strong scripting capabilities across JavaScript, PowerShell, and shell scripting. You will drive discovery, service mapping, and event management with a focus on high availability and scalable environments.

Qualifications

• Senior Technical Lead/Architect with ServiceNow experience.
• Experience in ITSM, CMDB, Integrations, and VA within ServiceNow.
• Scripting in JavaScript, Unix shell, Windows PowerShell.
• REST/SOAP integrations and testing knowledge.
• ServiceNow CSA certification and Agile/Scrum familiarity.
• Understanding of SDLC and ITIL fundamentals.
• Ability to design repeatable dev/test/stage/prod environments.
• Experience with base platform, reports, and governance.

Responsibilities

• Understand requirements and follow best practices for ServiceNow development.
• Participate in daily stand-ups and plan iterations effectively.
• Ensure code quality and documentation; provide user support during UAT.
• Configure and maintain MID servers and credentials; use command line.
• Design and implement Service Map, Discovery schedules, and cloud discovery.
• Develop IRE rules, Script Includes, Business Rules, and Flows.
• Manage event management integrations and alert rules.

Skills

Senior Technical Lead

ServiceNow Architecture

ITSM

CMDB

Integrations

Cloud fundamentals

Windows/Unix admin

Infrastructure awareness

Monitoring tools

ITIL processes

Scripting

PowerShell

REST/SOAP integrations

SDLC

Agile/Scrum

Unit testing / UAT

ServiceNow Certified Systems Admin

Education

ITIL Foundation

Tools

MID servers

Job description

Siri InfoSolutions Inc. is seeking a ServiceNow Architect to own end‑to‑end platform design, integrations, and governance from a remote location.

The role requires CSA certification, ITSM/CMDB expertise, and strong scripting capabilities across JavaScript, PowerShell, and shell scripting. You will drive discovery, service mapping, and event management with a focus on high availability and scalable environments.