Remote ServiceNow Architect: Enterprise-Scale Platform Leader

RiseMe; Austin (TX); On-site; USD 165,000 - 185,000; Full time

Job summary

Bright Vision Technologies is seeking a ServiceNow Architect to lead design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps. The role blends platform mastery with enterprise architecture judgment to keep the platform scalable and aligned with business priorities.

The ideal candidate has enterprise-scale ServiceNow experience, can shape multi-year roadmaps, and influence engineering, business, and executive stakeholders.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.
• ServiceNow CTA, CIS, or CSA certifications.

Responsibilities

• Lead design, governance, and evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps.
• Shape multi-year roadmaps and set standards for data, integration, security, and customization.
• Collaborate with engineering, business, and executive stakeholders to drive platform strategy.

Skills

ServiceNow Architecture

Enterprise Leadership

REST APIs

IntegrationHub

Security & ACLs

Stakeholder Management

Communication

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field

Tools

Now Assist

GenAI Controller

App Engine Studio

HAM Pro

SAM Pro

Job description

Bright Vision Technologies is seeking a ServiceNow Architect to lead design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps. The role blends platform mastery with enterprise architecture judgment to keep the platform scalable and aligned with business priorities.

The ideal candidate has enterprise-scale ServiceNow experience, can shape multi-year roadmaps, and influence engineering, business, and executive stakeholders.