Remote ServiceNow Architect & Delivery Lead

DXC Technology Morocco; United States; Remote; USD 84,000 - 157,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

DXC Technology Morocco is seeking an Associate Manager ERP Packages to coordinate ServiceNow architecture and deliver client-focused ERP solutions remotely for U.S. clients. You will guide governance, design workshops, and oversee deployments with senior stakeholders.

The role requires 5+ years in ServiceNow delivery, strong communication, and ITIL framework knowledge. A background in IT/engineering is preferred, with certifications supporting implementation leadership.

Qualifications

• 5+ years architecting and delivering ServiceNow solutions across ITSM/ITOM/ITBM/SAM/GRC/CSM/HRSD.
• Strong client-facing experience and ability to influence sponsors/stakeholders.
• Bachelor-level degree in IT, Engineering or Sciences; ITIL v3 foundation preferred.

Responsibilities

• Define scope and vision for projects delivering customized ServiceNow solutions.
• Lead design workshops, development, testing and deployment activities.
• Oversee governance processes and ensure high-quality technical deliverables.

Skills

ServiceNow

Governance

Client-facing

Pre-sales

Education

IT/Engineering/Sciences degree

ITIL v3 Foundation

Tools

ITIL Foundation

ServiceNow Certifications

Implementation Specialist

Job description

DXC Technology Morocco is seeking an Associate Manager ERP Packages to coordinate ServiceNow architecture and deliver client-focused ERP solutions remotely for U.S. clients. You will guide governance, design workshops, and oversee deployments with senior stakeholders.

The role requires 5+ years in ServiceNow delivery, strong communication, and ITIL framework knowledge. A background in IT/engineering is preferred, with certifications supporting implementation leadership.