Lead ServiceNow ERP Architect (Remote)

DXC Technology Morocco; Columbus (OH); Remote; USD 84,000 - 157,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Paid time off

Job summary

DXC Technology is seeking an Associate Manager ERP Packages to join our remote US team. This role leads ServiceNow architecture delivery across ITSM, ITOM, ITBM, SAM, GRC, and HRSD, working with clients to transform their operations.

You will guide workshops, oversee governance, and act as the technical lead across projects, with 5+ years of client-facing experience and relevant ServiceNow certifications preferred. This is a full-time remote opportunity with competitive compensation.

Qualifications

• 5+ years delivering ServiceNow solutions across ITSM/ITOM/ITBM/SAM/GRC/CSM/HRSD.
• Excellent communication and presentation skills.
• Ability to influence and lead sponsors and stakeholders.
• Strong interpersonal skills and customer-centric mindset.
• ITIL v3 Foundation certification desired; related ServiceNow certifications preferred.

Responsibilities

• Help clients transform their business and solve complex problems.
• Define scope and vision for projects delivering customised solutions.
• Lead and support governance processes and technical standards.
• Develop standards for ServiceNow configurations and integrations.
• Lead design workshops, development, testing and deployment activities.
• Maintain responsibility for deliverables related to ServiceNow configurations.
• Act as technical lead / architect across projects and pre-sales.
• Drive improvements to implementation methodology and offerings.

Skills

ServiceNow architecture

Client-facing experience

Communication skills

Leadership / team-building

Governance & project management

Education

Bachelor's degree in IT, Engineering or sciences

Tools

ServiceNow

Job description

DXC Technology is seeking an Associate Manager ERP Packages to join our remote US team. This role leads ServiceNow architecture delivery across ITSM, ITOM, ITBM, SAM, GRC, and HRSD, working with clients to transform their operations.

You will guide workshops, oversee governance, and act as the technical lead across projects, with 5+ years of client-facing experience and relevant ServiceNow certifications preferred. This is a full-time remote opportunity with competitive compensation.