Remote Service Transformation Associate (Ops & Analytics)

Oscar Health, Inc.; Texas; Remote; USD 87,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonus

Medical, dental, and vision benefits

Job summary

Oscar Health, Inc. is hiring an Associate, Service Transformation for a fully remote role open to candidates in Atlanta, GA. You will drive cross-functional implementations, optimize service workflows, and coordinate stakeholders while mentoring teammates and ensuring compliance. Base pay ranges from $87,188.40 to $114,434.78 per year, with benefits and bonuses.

The role reports to the Senior Director of Member & Provider Services and may evolve toward a hybrid hub presence in the future.

Qualifications

• Bachelor's degree or 3+ years commensurate experience.
• 3+ years in operations, health insurance, data analysis, engineering or consulting.
• 2+ years using data tools like Excel, SQL or Python.
• 2+ years end-to-end project management experience.
• 2+ years designing and improving workflows and procedures.
• 2+ years applying Lean, Six Sigma or Theory of Constraints.

Responsibilities

• Lead end-to-end management of cross-functional implementations and projects.
• Create project plans, engage stakeholders and ensure on-time delivery.
• Analyze performance, collect metrics and mitigate risks.
• Collaborate to build proactive implementation and change strategies.
• Mentor teammates and support growth.
• Ensure compliance with laws and regulations.

Skills

Data analysis

Project management

Excel

SQL

Python

Education

Bachelor's degree

Tools

Excel

SQL

Python

Job description

Oscar Health, Inc. is hiring an Associate, Service Transformation for a fully remote role open to candidates in Atlanta, GA. You will drive cross-functional implementations, optimize service workflows, and coordinate stakeholders while mentoring teammates and ensuring compliance. Base pay ranges from $87,188.40 to $114,434.78 per year, with benefits and bonuses.

The role reports to the Senior Director of Member & Provider Services and may evolve toward a hybrid hub presence in the future.