Remote Service Quality Coach: Field Audits & Training

PestCo; San Antonio (TX); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, and vision insurance

401K – employer match

Paid time off

Overtime, commissions, and bonuses

Job summary

A leading pest control company is seeking a Service Quality Coach to conduct inspections and audits to ensure compliance with pest control protocols. This role requires travel of up to 3+ weeks per month and involves maintaining service quality, identifying improvements, and supporting technician training. An ideal candidate will have a high school diploma, 2-3 years of relevant experience, and strong analytical and communication skills. Join a team that values outstanding people and offers various professional development opportunities, including paid training and growth potential.

Qualifications

• Minimum 2–3 years of experience in pest control or field auditing.
• Ability to travel 3+ weeks per month.

Responsibilities

• Conduct routine and random inspections of pest control service sites.
• Verify compliance with local, state, and federal regulations regarding pesticide usage.
• Prepare detailed audit reports highlighting findings and recommendations.
• Provide feedback and coaching to management and field technicians.
• Engage with clients during audits to gather feedback.

Skills

Attention to detail

Analytical skills

Communication

Report writing

Proficiency in mobile auditing tools

Education

High school diploma or equivalent

Tools

JotForm

Microsoft Office Suite

Job description

A leading pest control company is seeking a Service Quality Coach to conduct inspections and audits to ensure compliance with pest control protocols. This role requires travel of up to 3+ weeks per month and involves maintaining service quality, identifying improvements, and supporting technician training. An ideal candidate will have a high school diploma, 2-3 years of relevant experience, and strong analytical and communication skills. Join a team that values outstanding people and offers various professional development opportunities, including paid training and growth potential.