Remote Service Coordination Specialist

RiseMe; Oklahoma; On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Fully remote flexibility

Structured onboarding

Clear systems and processes

Supportive and collaborative team

Job summary

Socket.dev is seeking a reliable Service Support Coordinator to manage client requests, coordinate service tasks, and ensure smooth operations from start to finish. This fully remote opportunity is ideal for someone who enjoys working with people, staying organized, and keeping workflows efficient and on track.

In this role, you’ll leverage established systems and training to support day-to-day operations, track progress, and maintain clear communication across tasks.

Qualifications

• Excellent communication and organizational skills.
• Able to manage multiple tasks and priorities.
• Experience in customer service, coordination, or admin ops is a plus.
• Comfortable working independently in a remote environment.
• Detail-oriented, dependable, and proactive.
• Willingness to learn new systems quickly.
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM.

Responsibilities

• Coordinate service requests, timelines, and task progress.
• Communicate with clients and team members to gather and confirm details.
• Track updates, monitor outstanding items, and follow up as needed.
• Maintain organized digital records and service documentation.
• Ensure all tasks are completed accurately and on time.
• Assist with workflow coordination to keep operations running efficiently.
• Support a positive and seamless client experience.

Skills

Communication

Organization

Multitasking

Remote work

Tech-savvy

Job description

Socket.dev is seeking a reliable Service Support Coordinator to manage client requests, coordinate service tasks, and ensure smooth operations from start to finish. This fully remote opportunity is ideal for someone who enjoys working with people, staying organized, and keeping workflows efficient and on track.

In this role, you’ll leverage established systems and training to support day-to-day operations, track progress, and maintain clear communication across tasks.