Remote Planning & Client Experience Specialist

RiseMe; Knoxville (TN); Remote; USD 42,000 - 68,000; Full time

Job summary

Socket.dev is seeking an organized, dependable Remote Planning Specialist to join our team. This flexible remote role focuses on researching options, coordinating details, and delivering well-organized experiences for clients.

Training and guidance are provided to help you succeed. You will identify client needs, compare options, schedule consultations, prepare personalized recommendations, and support clients throughout the planning process.

Qualifications

• No prior industry experience required; training and ongoing guidance provided.
• Coachability, dependability, and willingness to develop skills are valued.
• Strong written and verbal communication, excellent attention to detail, basic computer/internet skills, reliable internet access, time management, and ability to communicate via phone, email, text, and virtual platforms.

Responsibilities

• Respond to new inquiries and schedule consultations.
• Gather client information and research options to prepare customized recommendations.
• Assist with reservations and verify confirmation details for accuracy.
• Maintain organized client records and provide ongoing communication and support.
• Answer general questions and help clients with adjustments as needed.

Skills

Written communication

Verbal communication

Attention to detail

Time management

Organizational skills

Job description

Socket.dev is seeking an organized, dependable Remote Planning Specialist to join our team. This flexible remote role focuses on researching options, coordinating details, and delivering well-organized experiences for clients.

Training and guidance are provided to help you succeed. You will identify client needs, compare options, schedule consultations, prepare personalized recommendations, and support clients throughout the planning process.