Operations Supervisor - Freight & Logistics Lead

FedEx Freight, Inc.; Sunnyvale (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

FedEx Freight, Inc. is seeking a leadership-oriented supervisor to move shipments on time and damage-free while guiding and developing a team. You will monitor performance, ensure safety standards, coordinate schedules, and assist customers with quotes and appointments.

The role emphasizes proactive supervision, cost-saving initiatives, and strong communication with partners to maintain service excellence.

Qualifications

• Must possess high school diploma or equivalent.
• Must be able to travel as needed.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement.
• Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
• Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free.
• Communicate job assignments coordinating with all employees ensuring direction is clear and concise.
• Monitor service freight and ensure cut time compliance.
• Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards.
• Assist customers with rate quotes, claim information and setting appointments
• Monitor actual performance data and gather information for reporting
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met
• Identify freight moving at incorrect weight and classification
• Ensure all OS&D is identified and processed properly
• Perform administrative functions as required
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Organizational skills

Microsoft Office

Internet

Education

High school diploma

Job description

FedEx Freight, Inc. is seeking a leadership-oriented supervisor to move shipments on time and damage-free while guiding and developing a team. You will monitor performance, ensure safety standards, coordinate schedules, and assist customers with quotes and appointments.

The role emphasizes proactive supervision, cost-saving initiatives, and strong communication with partners to maintain service excellence.