Operations Supervisor: Lead Shipments, Safety & Efficiency

FedEx Freight; Mills River (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

FedEx Freight is seeking a proactive supervisor to lead dock and service center teams, ensuring shipments move on time and damage-free while delivering exceptional customer service. You will drive safety, quality and compliance, coach and develop staff, and partner with operations to meet service goals.

Responsibilities include planning daily manpower, assigning work, monitoring performance data, and implementing process improvements to cut costs and boost efficiency in a fast-paced environment.

Qualifications

• Must possess high school diploma or equivalent.
• Good written, verbal and interpersonal communication skills.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, preferred.
• Able to work independently and as part of a team.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth.
• Supervise and direct employee work with a focus on quality, customer deliverables and safety.
• Monitor, record and educate employees regarding unsafe acts/conditions, correcting immediately.
• Plan daily manpower needs and set schedules to ensure on-time, damage-free shipments.
• Communicate job assignments coordinating with all employees.

Skills

Communication skills

Independent

Teamwork

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet

Job description

FedEx Freight is seeking a proactive supervisor to lead dock and service center teams, ensuring shipments move on time and damage-free while delivering exceptional customer service. You will drive safety, quality and compliance, coach and develop staff, and partner with operations to meet service goals.

Responsibilities include planning daily manpower, assigning work, monitoring performance data, and implementing process improvements to cut costs and boost efficiency in a fast-paced environment.