Remote Service Account Manager, Paper & Pulp

Jobot; United States; Remote; AUD 168,000 - 190,000; Full time

Benefits offered by this job

Company paid health plan for employees

Very generous PTO

Dental and Vision

Job summary

Jobot is seeking a Service Account Manager for remote work supporting customers in process manufacturing. You will build trusted relationships, identify service opportunities, and act as a technical advisor to improve reliability and performance at plants.

The role blends account management with service sales, requiring collaboration with maintenance, operations, and engineering teams. Prior heavy industry experience is highly preferred.

Qualifications

• Bachelor's degree in Engineering or related field.
• Experience in industrial sales, account management, or field service.
• Experience in heavy industrial environments preferred (paper/pulp, chemicals, energy).
• Strong customer relationship and communication skills.

Responsibilities

• Develop and maintain relationships with existing customers across assigned accounts.
• Identify service opportunities and coordinate internal resources.
• Track opportunities and forecasts in CRM systems.
• Represent the company at customer events and industry meetings.

Skills

Industrial sales

Account management

CRM experience

Communication skills

Engineering degree

Education

Bachelor's degree in Engineering

Tools

CRM software

MS Office

Job description

Jobot is seeking a Service Account Manager for remote work supporting customers in process manufacturing. You will build trusted relationships, identify service opportunities, and act as a technical advisor to improve reliability and performance at plants.

The role blends account management with service sales, requiring collaboration with maintenance, operations, and engineering teams. Prior heavy industry experience is highly preferred.