Remote Senior Technical Business Analyst - Core Lending

Jack Henry & Associates, Inc.; Springfield (MO); Remote; USD 90,000 - 120,000; Full time

Job summary

Jack Henry & Associates, Inc. is seeking a Technical Business Analyst for the Core Lending Team in Banking Product Management. This remote position supports SilverLake and CIF 20/20 by gathering requirements, defining system and functional specs, and assisting with testing and documentation.

You will collaborate with customers, stakeholders, and engineering to translate business needs into actionable user stories and test plans, with occasional travel for internal meetings.

Qualifications

• Minimum of 4 years of experience in loan operations, loan servicing, loan processing, lending product management, business analysis, or related banking functions.
• Strong knowledge of consumer, commercial, mortgage, or agricultural lending processes.
• Experience working with banking software, product management activities, or business requirements within a loan-focused environment.
• Excellent communication and presentation skills.
• Ability to travel up to 10% for internal meetings, conferences, user groups, and customer engagements.

Responsibilities

• Interacts with customers to gather system requirements.
• Defines the system and functional requirements of the product.
• Prepares business requirements and functional specifications.
• Serves as a resource and/or participant in business process re-design activities.
• May assist the customer in determining if and how system enhancements may improve process flow and business function.
• May perform application, system and regression tests.
• Responsible for creating business requirements.
• Reviews and provides feedback on requirements, design, and scope documents.
• Contributes to the creation of user stories, end-user documentation and other sprint related documentation.
• May work with customer support team to resolve or diagnose defects.
• Creates test plans/scripts for new products or enhancements to existing products.
• Works with industry research groups to prepare for product trends.
• May assist less experienced peers.

Skills

Communication skills

Presentation skills

Customer interaction

Lending domain knowledge

Banking software experience

Tools

Silverlake

XML

SOA

Job description

Jack Henry & Associates, Inc. is seeking a Technical Business Analyst for the Core Lending Team in Banking Product Management. This remote position supports SilverLake and CIF 20/20 by gathering requirements, defining system and functional specs, and assisting with testing and documentation.

You will collaborate with customers, stakeholders, and engineering to translate business needs into actionable user stories and test plans, with occasional travel for internal meetings.